Ordered firestick, sent tracking info from a chinese site with no translation to English. Item did not arrive. Used online chat to notified them, i suspect it was a chat bit as they did not answer any of my questions, Very frustraiting. Asked for a refund that never arrived dispite several requests from me. Had to contact paypal who also requested a refund, Onbuy did not repond to paypal by date requested. Paypal then paid me a refund in full. Disgusting customer service. Do not order through this Onbuy.com
1 year ago
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