Rang One Call at around 2pm and received Good service from the telephone agent, who said someone would be with me by 15.40pm. Mechanic arrived 20 mins before time given, after 10mins he said nothing he can do to help and rang through explaining to me that I would need recovery assistance and One Call would be back in touch with me. After approx 30 mins One Call rang back and only after confirming payment would they ring for recovery. Received a text from them saying Recovery would be with me by 17.42 pm, by 18.00 pm nobody had arrived and was just about to ring One Call when I got a text from the recovery guy saying he would be with me in approx 45-60 mins. Recovery vehicle finally arrived at 18.50, 2 1/2 hours after initial phone call. I am not complaining about the service from the One Call telephone agent but having to wait approx 5 hours from time of call to vehicle being recovered seems to be an awful long time to wait especially as the mechanic and recovery came from the same company who were stationed just 20 mins down the road.
3 years ago
One Call Rescue has a
4.6
average rating
from
1,513
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.