One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,249 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,249 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 23rd November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guy that came out to me was a superstar. Rang me at intervals to keep up dated on how far away he was. Was empathetic and kind throughout. Even brought me a coffee as he said I sounded cold on the phone ( this was in November). Took me right to my front door even though I insisted it would be easier for him to turn around if he didn't turn in to my cul-de-sac. Went above an beyond! Care and attention throughout. Lovely to chat to. Great service.”

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Posted 8 hours ago

“I broke down about 12.10 Managed to report it to One Call by12.50 got a message 13.17, Call back from contractor at 13.32 who arrived at 14.20. (within 5 mins of when he said he would) We were loaded up and on our way by 14.50 arrived home 16.00 and were unloaded by 16.30 Very happy with the service. Thank you very much much”

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Posted 9 hours ago

“The initial contact was difficult but once sorted everyone was helpful and courteous and the breakdown arrived. Very quickly and the driver was great. Thanks for making a potentially dangerous situation stress free.”

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Posted 12 hours ago

“BA3 sorted everything out and mechanic was with us very quickly”

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Posted 13 hours ago

“Very polite and extremely helpful”

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Posted 13 hours ago

“Friendly, polite and efficient. Easy to talk to and set me at my ease in what was a very stressful situation, was updated throughout my wait which was re-assuring! A 5 star service!”

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Posted 13 hours ago

“Excellent service and thanks again”

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Posted 14 hours ago

“Awesome and Quick response, friendly responder who fixed my car literally within minutes. Thank you so much!”

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Posted 14 hours ago

“I was able to speak to someone on the phone within 5 minutes. Rescue came out with in the time I was told, couldn’t fix it roadside so took it to a garage of my choice. I could track the breakdown truck on my phone”

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Posted 19 hours ago

“Quick to respond and all human contact were polite and very friendly. Breakdown many was very kind. Friendly and respectful. With a lovely cheery smile.”

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Posted 22 hours ago

“Excellent service. Mechanic was very helpful and fixed our car on the driveway”

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Posted 22 hours ago

“Not so much with the recovery service, first company didn't come after an hour after time stated but I was at home so fine, second company came very quickly wasn't fixing car taking to garage and I was told many times when questioned that the cost of repair would be covered under insurance not sure who he was speaking to on phone to get this information but when I spoke with one call I'm told no I have to pay even when day before when I took out extra policy was told things like this were covered”

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Posted 23 hours ago

“Quick and friendly.”

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Posted 23 hours ago

“Excellent service. Quick response to my issue from call centre & prompt recovery of my vehicle which was transported to the garage of my choice by a very helpful gentleman. Thank-ypu!”

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Posted 1 day ago

“Quick and efficient service!”

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Posted 1 day ago

“Wasn’t a rescue at all. Sent a guy that didn’t know much about bikes, couldn’t fix the issue. Then said I’m not booked in for him to take my bike home, left after about 10 mins. Waste of time and money”

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Posted 1 day ago

“Very happy excellent service”

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Posted 1 day ago

“Call handler top notch breakdown truck there before l knew it. delivered to garage where l requested first class.”

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Posted 1 day ago

“Excellent ,timely and courteous service . Great to see such attention and professionalism . Long may it continue .”

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Posted 1 day ago

“Brilliant service. Couldn’t ask for better.Thanks”

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Posted 1 day ago

One Call Rescue is rated 4.6 based on 2,249 reviews