One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,265 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,265 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy service. Driver was amazing”

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Posted 3 hours ago

“Thank you for your assistance. It was a relief when you took over”

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Posted 3 hours ago

“Well the recovery guy was very quick and had my van at the mechanic in Penzance in no time Just fantastic tbh”

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Posted 4 hours ago

“Turned up on time. Very polite and so reassuring. Diagnosed the problem instantly and told me what to do. Can’t fault him.”

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Posted 4 hours ago

“Excellent service, ftom booking on line, good communication throughout and kept up to date. Call out engineer was very informative and friendly too.”

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Posted 4 hours ago

“Fantastic service. About half an hour after my call, the mechanic arrived. A really nice man who freed the brake drum quickly and advised me what to do . Exemplary.”

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Posted 5 hours ago

“I was very surprised how quickly they responded and the man was very polite and helpful, thankyou to everyone who helped me”

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Posted 5 hours ago

“Assistance arrived within a couple of hours and was very friendly and efficient although not a mechanic. Back on the road within half an hour of arrival”

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Posted 6 hours ago

“The lady on the phone was very patient especially as I was in poor signal The breakdown arrival was very swift. They sorted my issue quickly and got me back ok the road with reassurance Very impressed and incredibly grateful”

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Posted 1 day ago

“Great customer service and a rapid response within 45 minutes. The call handler (Genevieve) and mechanic (Joshua) from Westbourne Motors were both brilliant.”

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Posted 1 day ago

“Very helpful and couldn’t be more clearer on what he was doing and what he thought was the issue .”

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Posted 1 day ago

“Quick service. The car tow company was polite and very helpful. Thank you.”

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Posted 1 day ago

“Quick recovery and very jolly mechanic! Only reason why it wasn’t a 5: couldn’t manage through portal due to ‘error’ and phone automated call was to long full of terms and conditions.”

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Posted 1 day ago

“Extremely good service we had not got a one call portal as didn't have a smartphone but call was dealt with and recovery of broken down car was fast and efficient well done.”

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Posted 1 day ago

“It took more than an hour to come and help for change of type 🙃”

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Posted 1 day ago

“Great service Fast and efficient.”

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Posted 1 day ago

“The guy that came out to me was a superstar. Rang me at intervals to keep up dated on how far away he was. Was empathetic and kind throughout. Even brought me a coffee as he said I sounded cold on the phone ( this was in November). Took me right to my front door even though I insisted it would be easier for him to turn around if he didn't turn in to my cul-de-sac. Went above an beyond! Care and attention throughout. Lovely to chat to. Great service.”

One Call Rescue 5 star review on 23rd November 2025

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Posted 1 day ago

“I broke down about 12.10 Managed to report it to One Call by12.50 got a message 13.17, Call back from contractor at 13.32 who arrived at 14.20. (within 5 mins of when he said he would) We were loaded up and on our way by 14.50 arrived home 16.00 and were unloaded by 16.30 Very happy with the service. Thank you very much much”

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Posted 2 days ago

“The initial contact was difficult but once sorted everyone was helpful and courteous and the breakdown arrived. Very quickly and the driver was great. Thanks for making a potentially dangerous situation stress free.”

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Posted 2 days ago

“BA3 sorted everything out and mechanic was with us very quickly”

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Posted 2 days ago

One Call Rescue is rated 4.6 based on 2,265 reviews