One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,287 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 3,287 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely amazing Thank you for your help Kind regards John”

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Posted 1 hour ago

“The breakdown garage was with me within 30 minutes. Looked at my car and although the fault appeared to have reset he followed me to the garage to make sure I was okay. Excellent service I have been very impressed. The app worked well and the garage knew exactly where I was.”

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Posted 2 hours ago

“Excellent Mechanic Roys Recovery, he was great gave me good advice and got me going. Service was excellent throughout from phone call to being able to track the mechanic coming to my assistance.”

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Posted 2 hours ago

“Really fast to get to me and fixed the problem almost immediately. Excellent service.”

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Posted 4 hours ago

“Absolutely brilliant, arrived earlier than stated, excellent service, pleasant and accommodating. Got us home safely and swiftly. What a great guy! Would totally recommend his service to anyone.”

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Posted 7 hours ago

“Everyone was very good from the telephone call to the breakdown recovery. They were all very polite & kept us informed on what was happening. Our recovery driver - BA3, was excellent.”

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Posted 10 hours ago

“very supportive and patient call handler despite poor mobile service and limited breakdown location information. Recovery arrived quickly and driver was very friendly and supportive.”

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Posted 10 hours ago

“Amazing service technician was there in half an hour lovely man and between ourselves we managed to work out where the positives and negatives were on the car. I only got the car the day before so was pretty stressed out but we've got there in the end.”

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Posted 13 hours ago

“The mechanic came swiftly, in the timeframe promised, was helpful, knowledgeable and sorted us out in no time. The whole process was easy on line, we could track his progress & he called us as he arrived. I was really stressed but I had no need to be. Thank you!”

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Posted 16 hours ago

“Incredibly helpful and friendly”

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Posted 1 day ago

“rescue arrive before time.”

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Posted 1 day ago

“Firstly I want to mention the gentleman who actually came to change my tire. I can't recall his name (it was Saturday, May 9th around 11:15 am in W9). He was friendly, personable, respectful, very efficient, knew what he was doing, advised me what to do with the damaged tire, etc. He made the entire process stress-free. Before the mechanic arrived, my dealings with the phone service at One Call was equally stress-free. The gentleman I spoke to at your Help-Line assured me I was covered for the service, was courteous and knowledgeable, took me through the stages of what to expect, provided me with a time-line that proved very accurate. I feel very fortunate to have this service attached to my care insurance.”

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Posted 1 day ago

“Arrived on time fixed problem very helpful”

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Posted 1 day ago

“A lovely young man came this morning to start my car which had a flat battery. He came all the way from Walton on Thames he rang to say he was on the way and arrived when he said he would got my car going and left. Very happy with the service”

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Posted 1 day ago

“Prompt service with updates, courteous and helpful”

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Posted 2 days ago

“Hello to be very honest I am amazingly impressed with One Call Rescue they been super friendly and professional they deal with my problem, carry on this way, i am very very happy 😊 thank you very much, Nuno Santos. Super .”

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Posted 2 days ago

“It was straght forward and fast.”

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Posted 2 days ago

“The engineer was friendly, on time and went over and above to get the car back on the road. Really delighted with the response time and the service provided. Thankyou very much.”

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Posted 2 days ago

“BA3- great service from the driver. Kept me informed on time, arrived swiftly and transported home. Excellent.”

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Posted 2 days ago

“The service was great. Gary arrived 45 minutes after I put in my call; a nice, friendly chap with whom I had good varied conversations with all the way!”

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Posted 2 days ago

One Call Rescue is rated 4.6 based on 3,287 reviews