One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.63

4.6 Rating 3,027 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 3,027 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really efficient excellent service. Thank you”

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Posted 31 minutes ago

“Excellent service following a breakdown call. Formalities regarding security quickly seen to and prompt communication with recovery garage. He was pleasant, reassuring and empathetic. Many thanks.”

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Posted 1 hour ago

“Friendly and efficient, very pleased with service.”

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Posted 4 hours ago

“Accurate time given for the arrival of the breakdown, very easy to report via the website.”

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Posted 21 hours ago

“Very quick response. Problem resolved efficiently and without fuss.”

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Posted 22 hours ago

“Very nice friendly chap called Chris , excellent service , early and very helpfull , A+ Service”

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Posted 22 hours ago

“Twice in a week I had to have my car recovered, once dealt with EL6 and then BL3. Both guys were very helpful and professional, and sorted everything for me. The car was recovered swiftly on both occasions. Very happy with the service. Thank so much.”

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Posted 22 hours ago

“Gregg was so helpful and can't thank him enough as o has two tyres that were worn and took me to get the tyres changed thwnkyou”

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Posted 23 hours ago

“Firstly, the agent on the phone line was able to initiate the call to the breakdown service, rather than let me struggle with the details myself, so thanks to him the need for assistance was immediately conveyed to a local company. The breakdown truck arrived within minutes (literally)and the driver actually located the fault immediately so that I could start and drive my car to my local repair shop. The driver explained the fault to the mechanic there, and I picked my repaired car up first thing this morning. Absolutely first rate assistance, thank you.”

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Posted 1 day ago

“The service was excellent. But could have been difficult for people with out Internet”

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Posted 1 day ago

“The process of having to remember logins and access the portal and have to enter all the details of the breakdown at the side of a busy motorway is utterly ridiculous and dangerous if you also have to watch children. Also the extra fee if your breakdown is tyre related. A breakdown is a breakdown! However, the recovery company who came and rescued me were fab.”

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Posted 1 day ago

“Called to report an issue at home, advised to call again in the morning to arrange transfer to garage, all done and eta just over an hour, perfect”

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Posted 1 day ago

“issue resolved virtually within the hour. Lovely repair man, very polite and helpful. My only issue is your portal which never seems to work for me!”

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Posted 1 day ago

“OB2 was prompt efficient informative With a pleasant telephone manner”

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Posted 1 day ago

“Service was very good. The only thing I did not like is that I phoned then was told to log the breakdown online. Much easier of thw call handler did that. Anyway, they were good and polite. When I fixed the problem myself, they refunded all charges right way.”

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Posted 2 days ago

“Arrived promptly and dealt with the issue within 5 minutes”

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Posted 2 days ago

“Was called promptly and the person on the line was very helpful. It would've been good to be able to call direct to a number rather than have to go through an online portal - having forgotten my password this caused some stress!”

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Posted 2 days ago

“Fantastic service. I reported home breakdown at 11 am and it took under an hour for response to arrive.”

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Posted 2 days ago

“Very nice thank for helping”

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Posted 2 days ago

“He was a great agent, my new car wouldn't start the battery was totally flat. In the end he got the car started and I had to take the car out for an hour drive to charge the battery. New Hybrid batteries shouldn't go flat when you haven't used the car 🤦🏾‍♂️ very dissappointed with Nissan.”

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Posted 3 days ago

One Call Rescue is rated 4.6 based on 3,027 reviews