One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.63

4.6 Rating 3,250 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 3,250 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very prompt service. The immediate problem was solved and advice given. Pleasant and friendly.”

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Posted 9 hours ago

“The customer service team were great and the breakdown recovery guy was superb and very professional, got me back on the road again”

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Posted 10 hours ago

“LA4 (sorry, I can't recall his name!) from Roys Autos in Mapplewell, Barnsley, was with me within the hour of my initial call this morning, and got me started after a flat battery. Excellent service all round, please pass on my thanks to him and the call responder. I will be having a new battery fitted as soon as possible! Thanks again.”

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Posted 10 hours ago

“My husband was stranded in our car and we called you out. Expert help arrived in record time and the guy was quick efficient and sorted our issue”

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Posted 10 hours ago

“A shorter response time”

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Posted 10 hours ago

“The online app did not work, the breakdown driver was brilliant and got me home safe.Told me exactly what the problem was which has saved on garage prices. Very informative Thank yog”

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Posted 12 hours ago

“Ba3 was with me with 20 mins and I was back on the road quickly!”

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Posted 12 hours ago

“After reporting breakdown, duly received a telephone confirmation by One call insurers and then by the recovery firm, who also gave estimated time of arrival. excellent service from One call insurance, thank you.”

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Posted 13 hours ago

“Brilliant service, lovely, polite,friendly,helpful lad”

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Posted 13 hours ago

“Absolutely top notch rescue the driver was more than helpful and unfazed by the idiots trying to pass in a narrow road van now fixed and ready for work highly recommend Brown’s Garage Haywards Heath for sorting it so quickly”

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Posted 13 hours ago

“Arrived very quickly made me aware of the problem with a couple of minutes Thank you for an excellent service”

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Posted 14 hours ago

“Telephone call answered quickly. Polite and helpful customer service operative. Loved the fact that I could track the recovery driver. Superb, roadside assistance service.”

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Posted 14 hours ago

“My battery was flat and. resuce was quick and the gentleman got the car going in a minute he was kind of Him to check my battery and he said the battery was very good”

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Posted 14 hours ago

“My telephone call was answered within a couple of minutes, which is really good, as when you breakdown you panic a bit. Someone on the way and reached me within the hour, brilliant. Got sorted. Many thanks. You are doing a fantastic job. Thank you EL6 and the other person on monday 4th May who also helped too, sorry your email went in to junk and got deleted, so I’m not sure of your ID,but thank you too. Mrs P Beard”

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Posted 18 hours ago

“The service was very good. Highfield Garage, the company who came out to me were pretty quick, very helpful and friendly. They weren't able to get me the battery I needed straight away, but got me home and came with a new battery the next day. My only complaint was lack of information. After I was sent a link to a website to register my need for assistance, I got no acknowledgement and has to ring back to check someone was coming and a timescale. Apart from that, excellent.”

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Posted 18 hours ago

“From breaking down i received a brilliant reassuring experience and within a short time Brad arrived to rescue me and my car home to Nottinghamshire. Brad explained what the problem could be and was very professional throughout so not all heroes ware capes Only downside was trying to provide a postcode at the end I pass through this area regularly I don't know postcodes but choose a nearby stately home and somehow it worked Brad located me easily”

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Posted 22 hours ago

“LP5 helped me resolve an issue with the one call portal which kept coming up with an error when I tried to register a breakdown on my vehicle. He sorted it out and dispatched recovery who arrived within an hour and jump started my flat battery on my car. Thank you to him and the breakdown truck operator.”

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Posted 23 hours ago

“Amazing service and fast response! DJ recovery came within 20 mins. One Call website easy to use and submit problem. Text to track recovery. No hassle. Brilliant!”

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Posted 1 day ago

“Troy was at my house very quickly. He sorted out my car immediately and explained what I would need to do if a future situation occurred like the situation of today. He was friendly, professional and empathetic. Thank you Troy for your invaluable help I getting me started with the car”

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Posted 1 day ago

“Hi, re call out today, please confirm reason for additional charge which i had to pay at the road side ! Not ideal in that situation Steve Matthews”

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Posted 1 day ago

One Call Rescue is rated 4.6 based on 3,250 reviews