One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.63

4.6 Rating 3,123 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 3,123 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LP5 Was quite rude as I could hardly hear him being stuck next to a motorway When I asked him to speak slowly and clearly he blamed himself being Scottish which I found rather racist due to coming from Scottish heritage would I like to deal with him again NO”

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Posted 3 hours ago

“LP5 was polite and quick, great help”

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Posted 6 hours ago

“Excellent service, friendly driver LC1 contacted me to verify my location, had arrived and loaded car in less than an hour and dropped me straight to my garage. Thanks”

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Posted 7 hours ago

“Fantastic friendly service from Steve “C23” from the Hemel Hempstead branch. Extremely helpful.”

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Posted 9 hours ago

“The reporting process was straight forward and the call centre called to say it was being processed. Then received a text to say when the recovery truck would arrive. He turned up on time and was very helpful and understanding. The whole process was painless and relatively swift. Thank you.”

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Posted 11 hours ago

“Very easy process they were very helpful and the breakdown guy arrived in good time he was amazing, very friendly and helpful. Great service all round.”

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Posted 12 hours ago

“Very polite helpful efficient young man took my car to the garage yesterday. Would definitely recommend One Call Rescue”

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Posted 13 hours ago

“Recovery went very well very polite and courteous driver thank you”

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Posted 16 hours ago

“They got a recovery vehicle out to me within an hour, which then got me home. Good, clear and helpful phone service. What I didn't like was being directed to a Web site to enter my location. That wasn't working, and this delayed being towed off the motorway. I phoned the operator back and gave a What Three Words location, which was accepted. Better to give the car's location on the initial call.”

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Posted 1 day ago

“Good communication. Got to me quickly and we're able to help efficiently. Polite and helpful and accommodating to the changes that occured in the rescue.”

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Posted 1 day ago

“One call have recovered my vehicle on several occasions and are always prompt and professional.”

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Posted 1 day ago

“Answered fairly quickly.Took details and gave instructions clearly.”

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Posted 1 day ago

“Really happy with the way our breakdown was handled. Prompt and efficient service!”

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Posted 1 day ago

“Quick and effective service would recommend to anyone..”

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Posted 1 day ago

“Recovery service was very good , speedy and kept myself updated throughout the process . The driver was polite and professional . As I had breakdown cover I was disappointed that I had to pay an extra £70 though when using the service”

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Posted 1 day ago

“Fast and effective Excellent service The employer was very professional and helpful”

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Posted 1 day ago

“Didn't have to wait to long lovely man who picked up my car and returned it to my home.”

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Posted 1 day ago

“Fast and efficient. Great staff ¹”

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Posted 1 day ago

“BREAK DOWN WAS FAST .THE SERVICE WAS GREAT THK YOU”

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Posted 1 day ago

“Even though I have been with One Call Rescue for a number of years this was the first occasion I have had to use the service. The telephone contact was extremely helpful and sent me a link to complete via the portal. Easy to use. BA3 arrived before time given and quickly identified my battery as the problem. Advised replacement. Booked in with local garage for replacement tomorrow.”

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Posted 2 days ago

One Call Rescue is rated 4.6 based on 3,123 reviews