One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.63

4.6 Rating 3,015 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 3,015 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“issue resolved virtually within the hour. Lovely repair man, very polite and helpful. My only issue is your portal which never seems to work for me!”

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Posted 7 hours ago

“OB2 was prompt efficient informative With a pleasant telephone manner”

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Posted 7 hours ago

“Service was very good. The only thing I did not like is that I phoned then was told to log the breakdown online. Much easier of thw call handler did that. Anyway, they were good and polite. When I fixed the problem myself, they refunded all charges right way.”

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Posted 9 hours ago

“Arrived promptly and dealt with the issue within 5 minutes”

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Posted 11 hours ago

“Was called promptly and the person on the line was very helpful. It would've been good to be able to call direct to a number rather than have to go through an online portal - having forgotten my password this caused some stress!”

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Posted 1 day ago

“Fantastic service. I reported home breakdown at 11 am and it took under an hour for response to arrive.”

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Posted 1 day ago

“Very nice thank for helping”

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Posted 1 day ago

“He was a great agent, my new car wouldn't start the battery was totally flat. In the end he got the car started and I had to take the car out for an hour drive to charge the battery. New Hybrid batteries shouldn't go flat when you haven't used the car 🤦🏾‍♂️ very dissappointed with Nissan.”

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Posted 1 day ago

“SH2was extremely helpful, the car was a non starter at the house and after trying various things he put it in his truck and returned to the manufacturer MG who I am very unhappy with!”

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Posted 2 days ago

“Agent was very helpful and made a stressful situation as easy as possible”

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Posted 2 days ago

“SG2. Very helpful and efficient person arranged everything and said it would be two hours. Still on the line when the breakdown truck appeared about five minutes later. I was impressed with the speed and ease of getting my job sorted. Well done everyone.”

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Posted 3 days ago

“Prompt service but would have been difficult if couldn’t access on line account as when called simply said a text would follow which was a text to the on line link. I had had difficulty on line and luckily a family member was able to be called to access my on line account”

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Posted 3 days ago

“My user name is SG2 Very efficient service indeed from my initial call to the operator to having a booking text with the agent who had been given my job. All information and tracking via the portal. Up”

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Posted 3 days ago

“SG2 arrived at the time I was given. The engineer was polite and helpful and was able to sort out the problem for me and got me back on the road. I was very happy with the service I received”

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Posted 3 days ago

“Excellent service...the breakdown driver who responded was 1st class and arrived within the time specified on the text..”

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Posted 3 days ago

“Fast quick rescue, polite and friendly technician”

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Posted 3 days ago

“Prompt friendly sevice. Very polite friendly young man”

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Posted 3 days ago

“Arrived really quick. Changed location while waiting for rescue. No problems at all. Friendly fast service.”

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Posted 3 days ago

“Tow truck arrived over an hour before estimated arrival time Driver was friendly and my van was transported safely to garage Thank you”

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Posted 3 days ago

“I had to wait 5 hours for the mechanic to come out. I was told 2 hours. I know I was safe at home but I had dinner reservations people I had to pick up Not enough information to let me know how long I was waiting”

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Posted 3 days ago

One Call Rescue is rated 4.6 based on 3,015 reviews