One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,896 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 1,896 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recovery vehicle came within one hour and very pleasant and helpful driver.”

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Posted 4 days ago

“Absolutely brilliant service from contacting one call to the roadside rescue service.”

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Posted 5 days ago

“Portal would not accept my payment by card( x2) called & spoke to helpful assistant, told up to 2 hours, update after 2 hrs to tell me another 30-40 mins. Recovery arrived almost 3 hrs after initial phone call to call for recovery. Did get recovered to desired location but hanging around waiting in 4 degrees temperature all that time was not fun.”

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Posted 5 days ago

“I used One Call for the first time last night when my EV battery died. I was hesitant at first since there's no number to call - You have to log the request online. Well, we had a call back within minutes and the rescue van arrived in under half an hour. I was so impressed! The car is now charging on the drive outside. Brilliant service!”

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Posted 6 days ago

“My car wouldn't start in a busy retail shopping park during a storm. I called One Call and they arranged for a local break down service to be with me within an hour. I was able to pop into a nearby coffee shop for a hot drink while I waited and the break down mechanic phoned me when he'd arrived at the location. He was very polite and friendly and got my car going in no time. I am glad I opted for the One Call Gold break down cover.”

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Posted 1 week ago

“Were with us in two hours and had us back on the road . Liked the phone tracking of where the breakdown vehicle was .”

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Posted 2 weeks ago

“Very pleasant and helpful.”

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Posted 2 weeks ago

“I reported a breakdown online and minutes after, a very pleasant and efficient agent called me. Everything went smoothly and the rescue truck that came was great, too.”

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Posted 3 weeks ago

“The problem was reported and fixed within less than an hour- fabulous!”

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Posted 3 weeks ago

“Got there as soon as you could and took my wife and daughter home safely!”

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Posted 3 weeks ago

“They were amazing, arrived within the hour. Updates throughout. Five 🤩”

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Posted 3 weeks ago

“Excellent on the phone. My phone had no signal. They sorted it all out. And the recovery driver was really punctual and really helpful”

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Posted 3 weeks ago

“As of writing 18:55. I am still awaiting for rescue in 4C temps. Called at 15:00 and was told 1-2 hours. Which is fine. Until 2 hours passed and was told the recovery vehicle broke down and they’re sending another. I had to call as no updates. Was told 30-40 mins. Hour passed. Called again. Said it was traffic. 20-30 mins. 50 mins passed. Called again. Was told that the original driver was sick, so he went home. Now awaiting another 20 mins. No updates to me personally and I had to call to get updates. Person on the phone is helpful. I am not convinced with the recovery service though. Shivering in my van. I hope they come soon.”

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Posted 3 weeks ago

“Keren attended my breakdown in under two hours from my initial call for help. He was friendly, professional and loaded my car swiftly, returning it to my home to await repair. My first experience using a recovery company and I give him 10 out of 10 for service.”

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Posted 1 month ago

“The breakdown driver was very helpful and explained everything and drove my car into my courtyard for me”

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Posted 1 month ago

“Excellent service! Came out to us within 30 minutes and got our car started and running again. Very friendly & helpful”

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Posted 1 month ago

“Service was excellant. Arrived on time and very friendly”

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Posted 1 month ago

“Great friendly service. Called to let me know was on the way. Thank you.”

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Posted 1 month ago

“Really brilliant service. Bill called me twice to advise where he was and was v friendly and helpful.”

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Posted 1 month ago

“A seamless experience throughout . The service received was first class . The call out agent was approachable and very considerate of our problem . Sorry didn’t get his name . A great job 👏”

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Posted 1 month ago

One Call Rescue is rated 4.6 based on 1,896 reviews