One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.63

4.6 Rating 3,076 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 3,076 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having burst a tyre due to a piece of metal being in the middle of the carriageway I was on the side of an A road, called breakdown. The first person I spoke to wasnt very helpful and asked me to respond to a twxt message for further details which subsequently didnt work. I called back spoke to a really lovely chap incredibly kind and helpful, realised I was scared and getting distressed and patiently dealt with my recovery. It did take almost 2 hours and the police helped me off the carriageway to a safer spot but the service was excellent, breakdown truck got my car to my preferred garage and I got home. Thank you”

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Posted 1 hour ago

“It was very easy and simple to use the online breakdown page. An ETA of the breakdown came through quickly and didnt have long to wait.”

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Posted 1 hour ago

“Had a flat battery, the response time was good considering it happened during the rush hour. The responder was very proficient and made sure all avenues were explored before resolving the issue. Managed to get home safely. Thank you!”

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Posted 1 hour ago

“Came out within 30min of my call. Identified the problem a flat battery got the car started so I could drive it to my local garage to have a new battery.”

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Posted 2 hours ago

“Live tracking worked well so could see when BA3 was arriving. Very courteous and friendly. Started car very quickly and took time to suggest next course of action to replace battery. Good experience.”

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Posted 10 hours ago

“My pick up driver was Rob from DJ pickups in Eye absolutely brilliant 🤩 thank you so much ☺️ 5 star service so polite”

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Posted 10 hours ago

“The garage was very quick to respond only waited approx half an hour. Nice man polite”

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Posted 11 hours ago

“The garage was very quick to respond only waited approx half an hour. Nice man polite”

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Posted 11 hours ago

“All went perfect 10/10 👌”

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Posted 1 day ago

“Excellent service, very nice man who came to help me with my car. Also knew what the problem was was very experienced.”

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Posted 1 day ago

“LP5 did very well. The Triumph Tiger Cub was delivered as expected.”

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Posted 1 day ago

“Quick response and on a Good Friday. AJK Thompson of Seahouses, Northumberland were the rescue/recovery agents and their rep Reuben was helpful and friendly. Thank you!”

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Posted 1 day ago

“Very courteous informed and helpful, didn’t have to wait long got my car started quickly and waited until I set off home to make sure I got away ok. Thankyou”

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Posted 1 day ago

“Lee from Roy’s autos was fantastic. Great communication, speedy and very friendly. Job sorted within an hour of my call. Thank you.”

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Posted 2 days ago

“On second phone contact I was able to arrange things by phone, rather than signing into my portal and doing it online, which I tried after ringing the phone number the first time, unsuccessfully. That stage completed the messages about who would be coming to assist were prompt. However TM breakdown and Clifford were 28 minutes later than the given time of 12:11. However all concerned were pleasant and helpful over the phone or in person and I feel confident that I will receive the right assistance should the need occur again.Less time waiting would have been appreciated but hey ho, that’s life, I was given the opportunity to demonstrate how well I have developed the good quality of patience.”

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Posted 2 days ago

“First time calling breakdown on my insurance policy. Very efficient! Easy to do online, received text communication, mechanic got me on the road in no time which was great as we were due to travel on holiday.”

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Posted 2 days ago

“Only had a 40 foot truck so my car could not be collected”

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Posted 2 days ago

“I’m absolutely delighted with the service today. I was stranded 35miles from home almost no phone charge , scared . First breakdown ever 45 yrs. Agent fantastic BP2 with reassurance & follow text that help was coming .Breakdown company AMAZING ,Helpful, friendly professional and caring driver.Noticed that there was fluid leaking as he parked car at garage .Dropped me off near home as was en route. It was a scary experience for me but One Call and Kaiser Recovery Service got me through it .Thank you so much to all .”

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Posted 3 days ago

“Quickly got me and my car home, very pleasant and helpful .”

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Posted 3 days ago

“User Name OB2 Brilliant with helping me and chatting through my options. Didn’t rush me or make me feel silly. Great friendly mechanic turned up quickly and sorted my problem. TY”

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Posted 3 days ago

One Call Rescue is rated 4.6 based on 3,076 reviews