One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,345 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,345 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheerful rescue driver, very helpful & advisable on tyres to buy.”

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Posted 21 hours ago

“I was not able to stay with the vehicle but nominated a family member. Communication was spot on, always notified of the timescale and recovery. The engineer was kind and courteous.”

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Posted 1 day ago

“Super prompt and helpful service . Thoroughly recommend assistance from breakdown service username SG2 . Even drove behind me after started my car to make sure I got to the garage safely. Thank you again for your help”

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Posted 1 day ago

“Excellent. Fast. Friendly.”

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Posted 1 day ago

“The break down guy arrived very quickly and was really pleasant and had my car running in no time ,great advice .”

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Posted 1 day ago

“Hi the service from the call centre was great , not so much from the recovery company. First truck pulled up and tried to drag car onto loader , but couldn’t as it was stuck in gear and battery died straight away then I had to pay another £90 to get a bigger truck to lift it, he then put charger on car to check mileage and low and behold it come out of gear and started quite happily”

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Posted 1 day ago

“My call was answered swiftly by username LP5, he was courteous professional and helpful, which was necessary as not having been in the position of requiring breakdown assistance very often I was quite nervous. I was given a time for the assistance to arrive, and it was on time. unfortunately, a repair could not be made, and I had to wait for a breakdown lorry to take the car to my garage. This was also on time.”

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Posted 1 day ago

“Brilliant. So fast and got me back on the road very quick. Found the problem and told me exactly what to do to fix it.x”

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Posted 2 days ago

“The mechanic who came to help me was so kind and helpful and went out of his way to give me advice and calm my nerves as I was very flustered. He also arrived very quickly after I lodged my breakdown via the online portal.”

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Posted 2 days ago

“Fantastic service, thank you. Arrived 15/20 mins after my phone call.”

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Posted 2 days ago

“Promt efficient. Mark a really nice fella. Great service”

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Posted 2 days ago

“The guy that attended was great. Brilliant service and advised me of the best place to go locally for a new battery. Very polite and really helpful. Thank you.”

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Posted 2 days ago

“Fantastic service. Arrived within an hour to change my tyre. The mechanic SG2 was very polite and just got on with the job. I would highly recommend him its great to have a great service these days much appreciated.”

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Posted 2 days ago

“Absolutely excellent service, breakdown arrived within an hour. The weather was appalling , the engineer was outstanding in a difficult situation. He couldn't be more helpful with an exceptional can do attitude. Well done one call rescue, I managed to get my vehicle to my local garage by driving it there, I contacted them to let them know I was coming and it was your engineer that gave me all the advice. He was very safety conscious and very understanding.”

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Posted 2 days ago

“I received a phone call from SG2 to confirm my exact whereabouts giving me an approx time which was good as I thought it was going to be hours. Thankfully, it was about 30-45 minutes after my online admission and payment. He was professional, prompt and polite, he told me what he felt it was and checked battery power, advising to take to garage asap.”

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Posted 2 days ago

“Very good service. Will recommend”

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Posted 2 days ago

“Great service the rescue guy called Andy was brilliant he even tried to fix my car roadside but unfortunately it was a lost cause went the extra mile to be helpfull”

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Posted 2 days ago

“Got there in 2 hours so pretty good in my opinion”

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Posted 2 days ago

“Called and within an hour car sent away to garage”

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Posted 2 days ago

“Very quick, easy, responsive...”

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Posted 2 days ago

One Call Rescue is rated 4.6 based on 2,345 reviews