One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,986 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Regardless of not able to fix problem at road side the next stage was handled well”

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Posted 1 day ago

“Very quick to call back and lady was professional with the plan of action so very happy with the service”

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Posted 2 days ago

“My information was relayed to Jon Beech recovery within minutes of my call and being directed to the portal. The lady on the phone was very helpful in instructing me on how to book my recovery. The recovery team were with me well before the estimated time and got me to my destination very promptly.”

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Posted 1 week ago

“Very prompt service and helpful customer service lady.”

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Posted 1 week ago

“Easy to arrange call out very fast got us up and running.”

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Posted 1 week ago

“Not a great service. I called the breakdown number, gave my details, was told to follow the text I'd be sent. Logged onto my portal, logged the breakdown and paid the £20 charge (ridiculous seen as I pay for the breakdown as part of my insurance) was presented with an error after payment taken. Told to ring the number I had just rung. Rang again, spoke to someone else. They couldn't find me on the system even though I'd just been talking to a colleague who found me no problem. Was put on hold for ages, eventually told they did have my payment. Got the breakdown sorted and the agent was great, arrived in about 40 mins. Just need to bear in mind that people are stressed and upset when they breakdown and having someone insinuate they have called the wrong insurer or haven't paid is not helpful!!”

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Posted 2 weeks ago

“Amazing very helpful!”

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Posted 2 weeks ago

“Knowledgeable and friendly, accurate”

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Posted 2 weeks ago

“Great service Quick and efficient”

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Posted 3 weeks ago

“Helpful and responsive call handler (EA5), recovery mechanic arrived within the time indicated. Problem resolved promptly and fully and the mechanic was professional and very pleasant.”

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Posted 4 weeks ago

“Call centre sorted pick up. Pick up guy Ed of Furness breakdown and Commercial was a top guy. Dropped us no fuss at dealership.”

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Posted 1 month ago

“Arranged breakdown help”

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Posted 1 month ago

“Happy to listen and sort out any problems or issues you have”

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Posted 1 month ago

“Quick efficient and friendly”

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Posted 1 month ago

“Managed to organise my recovery vehicle very quickly. There's never a good time to breakdown but it's all about how things are resolved after. Thank you.”

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Posted 1 month ago

“Quick service , the guy was really friendly , Definitely use them again .”

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Posted 1 month ago

“Breakdown assistance was very quickly arranged with no hassle”

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Posted 1 month ago

“Very quick & efficient service dealing with my breakdown.”

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Posted 1 month ago

“I would give them 5 star but There was a few ours delay till the recovery vehicle arrived to tow my car to the garage which was inconvenient but the rest were gone smoothly. That would be better if they contacted me about the delay and let me know”

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Posted 1 month ago

“Excellent. The app is very easy and effective to use. Quick contact made and rescue van was out shortly after initial call from One Call. They arrived sooner than they estimated and problem solved quickly.”

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Posted 1 month ago

One Call Rescue is rated 4.6 based on 1,986 reviews