One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,195 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 3,195 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 738 7300

Write Your review

Tell us how One Call Rescue made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with service given by OB2 in dealing with my breakdown. Very polite and great customer service”

Helpful Report

Posted 2 hours ago

“No one likes having to deal with a breakdown, so when it happens you just need it sorting, within an hour my car had been picked up and taken to my chosen garage for repair,thank you”

Helpful Report

Posted 8 hours ago

“Amazing service, my car was recovered within the hour and communication from the recovery driver (OB2) was second to none. Myself and my car were delivered safely back home so I could begin to have it looked at and fixed.”

Helpful Report

Posted 10 hours ago

“Brilliant service. Lee services were very amicable. Jolly chap.”

Helpful Report

Posted 11 hours ago

“First time calling for recovery today, via the one call app. recovery truck called to confirm location, just under 1 hours wait. Great and curtious recovery man.”

Helpful Report

Posted 15 hours ago

“Very good service, the online call out could do with simplifying. Not particularly user friendly. Especially if you have just broken down.”

Helpful Report

Posted 16 hours ago

“Prompt and concise, the recovery vehicle was on time and didn’t have much of a wait from the initial phone call. The driver was very helpful and polite.”

Helpful Report

Posted 1 day ago

“Polite, helpful showed concern and consideration. Speedy recovery. Anne Allen.”

Helpful Report

Posted 1 day ago

“Exceptional. Tow arrived within 20 minutes (eta said 2 hours!), took us to the garage to drop car off. Could have been stressful as on a school run and child with me, but no issue and lovely guy. Thanks!”

Helpful Report

Posted 1 day ago

“Great service I received today following major breakdown. Very prompt & dealt with getting my vehicle onto transporter to take to dealer.”

Helpful Report

Posted 1 day ago

“Very quick in collecting my car . Driver was lovely kept me informed of what time he would be arriving .”

Helpful Report

Posted 1 day ago

“Terrible service. I was charged £20 and had to wait nearly two hours for a guy to come out, tell me my car was completely knackered and that it needed to be craned onto a different truck than the one he had, and taken to a garage for repair. I was told this would take another 2 hours to come. Eventually, I called the office to find out where it was, only to be told that no truck had been ordered, and that I had to pay another £250 for this truck, and it would take a further two hours. In the end, I called the AA, paid them £150 for instant membership, they sent out a guy who arrived within 30 minutes, and he fixed the issue within 5 minutes. There was nothing wrong with the car other than a software glitch that a jump start resolved.”

Helpful Report

Posted 1 day ago

“Quick and efficient”

Helpful Report

Posted 1 day ago

“They towed my car back to my garage of choice & gave me a lift back home”

Helpful Report

Posted 2 days ago

“The guy from Amber rescue was great. He went well above and beyond for me. Thank you”

Helpful Report

Posted 2 days ago

“The gentleman who came to tow my car, was lovely and polite done a brilliant job also came before time stated, I was really happy with the service he gave to me and my car with took time and due care, also was a safe journey, as he took his time to get my car to were it needed to be a safe place at the garage, I really thank him for his service it was an absolute pleasure.”

Helpful Report

Posted 2 days ago

“Prompt response, arrived 30 minutes earlier than stated, sort my car out in minutes, fantastic service, highly recommendable”

Helpful Report

Posted 2 days ago

“They got the car going.”

Helpful Report

Posted 2 days ago

“The portal was very easy to use to report my breakdown , within 2 hours I was on my way home ....”

Helpful Report

Posted 2 days ago

“Recovery driver arrived at least 20 mins ahead of initial E.T.A which was a great relief.Unfortunately i was stranded in quite a tricky spot yet LC1 jumped straight into action despite a stream of impatient truck drivers adding to an already hazardous situation.I was asked jump into the passenger seat (out of the rain) while LC1 finished securing my van & we were away in a flash! He then took me directly to my mechanics unit where he made sure my van was delivered expertly into a parking space with minimal man handling.LC1 was friendly & polite and immediately took the stress out of dire situation for me.Thank you.”

Helpful Report

Posted 2 days ago

One Call Rescue is rated 4.6 based on 3,195 reviews