One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.62

4.6 Rating 2,637 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 2,637 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was excellent. Polite, efficient, prompt.”

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Posted 3 days ago

“My recovery driver James was incredible, really reassuring and got me home safe. The caller that handled my call was also helpful but two things; - I was a lone female on the side of the A1 for over 3 hours in a storm waiting for recovery which I understand isn't the fault of the handler but also is an incredibly scary experience. I was told repeatedly it was because of my remote location and the time of night but I was on the A1 and recovery is 24 hours - They wouldn't recover me until I had paid almost £300 due to the distance it would take for me to get home. Luckily I had this available but if I hadn't I would not have been able to be recovered. I pay on time and pay extra for roadside recovery so this is an added extra I wasn't expecting and in the moment only added to my stress and anxiety”

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Posted 3 days ago

“Rescue truck arrived in around 1 hour on a Friday night I thought this was really good especially around chichester were the traffic is awful. The driver was very helpful and efficient. Great service.”

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Posted 3 days ago

“Arrived dead on estimated time, Steve was great! Chatty, calming and expertly got my heap of a car back with no fuss! Thanks Steve 😊”

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Posted 3 days ago

“Very efficient and very friendly”

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Posted 3 days ago

“So quick and recovery driver helpful and efficient. 5 star”

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Posted 5 days ago

“Alfie came today. Quicker than expected. He was very polite, professional and very knowledgeable. And helped assist inspecting a couple of other concerns.”

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Posted 5 days ago

“As an older person, and not good at technology,I was worried that I might not be able to report the flat tyre. It was actually easy. The repair company contacted me quickly and my car was ready to go in less than an hour and a half! The mechanic was polite and very efficient. I was so impressed and absolutely delighted with the service. I couldn’t recommend One Call Rescue highly enough. One very happy customer. Thank you so much.”

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Posted 6 days ago

“Got too me within 30 minutes. Matt was very professional, friendly and happy, a really nice guy. A good service all round. Thank you”

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Posted 1 week ago

“Was nervous about on line communications, but it all worked perfectly. I especially liked being able to track the recovery vehicle, and they rang me just before they arrived.”

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Posted 1 week ago

“Recovery driver was really polite and easy to talk to and delivered us all safe and sound Highly recommended”

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Posted 1 week ago

“The mechanic arrived within 30 minutes of my informing you of my request, and had called me to confirm where I was and where he was. A very cheerful and friendly chap, who had my spare wheel on, very quickly.”

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Posted 1 week ago

“Everyone that helped me today have been brilliant. I was stranded with a flat tyre and had to speak to 2 different lads, Louis was one of them and sorry I didnt write down the second.They both helped to get the recovery man out to me, he was brilliant too, and helpful. also I did not have my purse on me to pay so was able to do it over the phone when I got home. A lesson to be learnt there too. Ben was so helpful , I want to Thank everyone that helped me in such a stressful situation, You have a very good team, THANK YOU”

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Posted 1 week ago

“Efficient & friendly”

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Posted 2 weeks ago

“The guy that came was really helpful kind and quick .”

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Posted 2 weeks ago

“Lp5 was very good and very helpful and quick and efficient.”

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Posted 2 weeks ago

“Good service,friendly driver.”

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Posted 2 weeks ago

“Excellent”

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Posted 2 weeks ago

“Very good service helpful and good communication from BA3”

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Posted 2 weeks ago

“Excellent, the guy who came out to me arrived well before the time estimated which was great. Informed me what the problem was and also offered me advice as well as fixing the problem.”

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Posted 2 weeks ago

One Call Rescue is rated 4.6 based on 2,637 reviews