One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 2,013 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,013 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, broke down in a busy spot recovery was faster than expected and I was kept up to date throughout the process. My car got a temporary repair which meant I could complete my journey, very impressed.”

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Posted 1 week ago

“Great service, good communication, LP5 was very informative and helpful”

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Posted 1 week ago

“Vehicle recovered within estimated time frame by a very kind and helpful driver”

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Posted 1 week ago

“Very easy and pleasant to deal with and helped me with the problem”

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Posted 2 weeks ago

“Onecall were very helpful and efficient and quick to get me help”

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Posted 3 weeks ago

“EA5 was very thorough and helpful. The process was very streamlined and I was kept informed at every turn. She rang with follow up information when she said she would.”

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Posted 3 weeks ago

“Guy was really friendly and easily identified the issue”

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Posted 1 month ago

“Quick and simple- brilliant”

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Posted 1 month ago

“𝘛𝘩𝘦 𝘨𝘦𝘯𝘵𝘭𝘦𝘮𝘢𝘯 𝘚𝘵𝘦𝘷𝘦 𝘸𝘢𝘴 𝘷𝘦𝘳𝘺 𝘤𝘰𝘶𝘳𝘵𝘦𝘰𝘶𝘴 𝘢𝘯𝘥 𝘧𝘳𝘪𝘦𝘯𝘥𝘭𝘺 𝘢𝘯𝘥 𝘩𝘦 𝘢𝘳𝘳𝘪𝘷𝘦𝘥 𝘰𝘯 𝘵𝘪𝘮𝘦. 𝘛𝘩𝘦 𝘵𝘦𝘹𝘵 𝘮𝘦𝘴𝘴𝘢𝘨𝘦𝘴 𝘢𝘯𝘥 𝘶𝘱𝘥𝘢𝘵𝘦𝘴 𝘬𝘦𝘱𝘵 𝘮𝘦 𝘸𝘦𝘭𝘭 𝘪𝘯𝘧𝘰𝘳𝘮𝘦𝘥. 𝘛𝘩𝘦 𝘰𝘯𝘭𝘪𝘯𝘦 𝘷𝘦𝘳𝘴𝘪𝘰𝘯 𝘸𝘰𝘶𝘭𝘥𝘯𝘵 𝘭𝘦𝘵 𝘮𝘦 𝘱𝘶𝘵 𝘪𝘯 𝘵𝘩𝘦 𝘱𝘰𝘴𝘵𝘤𝘰𝘥𝘦 𝘢𝘵 𝘵𝘩𝘦 𝘭𝘢𝘴𝘵 𝘲𝘶𝘦𝘴𝘵𝘪𝘰𝘯 𝘴𝘰 𝘪 𝘦𝘯𝘥𝘦𝘥 𝘶𝘱 𝘤𝘢𝘭𝘭𝘪𝘯𝘨 𝘣𝘺 𝘱𝘩𝘰𝘯𝘦 .”

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Posted 1 month ago

“Quick call response, helpful team member and eventually great recovery service”

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Posted 1 month ago

“Genevieve was OUTSTANDING - great listener, patient and very professional. She made a very difficult situation very easy and didn’t rush me at all. Greatest customer service experience”

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Posted 1 month ago

“Very efficient website. Only waited approx 20 minutes for a return call advising someone would call when in the vicinity of my broken down car. Only 10 mins before a call came through advising would take 15 mins to get to the car. The car was collected and taken to home address. From beginning to end, the whole experience was extremely professional and efficient. Can't rate our recovery experience highly enough.”

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Posted 1 month ago

“Fantastic service, friendly rescue, prompt and good accurate assessment of the problem. Great outcome. Very pleased. Many thanks.”

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Posted 2 months ago

“EA5 was a pleasure to deal with. She ensured I was kept in the loop and gave me options which I didn’t knew I had. Thanks for all your help!”

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Posted 2 months ago

“Such a very efficient service, friendly staff (call handler EA5), and guided through the process with ease.”

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Posted 2 months ago

“Staff who attended recovery of my car was extremely friendly and very very professional. He was punctual as usual. He understands what it means to make customers happy and satisfied for service received. He makes me proud to a customer of one call insurance.”

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Posted 2 months ago

“One call rescue have been great. My issue was the customer service with one call on this occasion. Although it took me a while to resolve the error the rescue service was great.”

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Posted 2 months ago

“When sent a link to my phone, could not open, this is due to scam. Phoned again and spoke over the phone. No problem with this service and breakdown service no problem”

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Posted 2 months ago

“very easy to book online, had a return call within 10 mins to confirm breakdown details. rescue vehicle arrived well within specified time. very happy with service.”

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Posted 2 months ago

“Really good service. Easy to contact, lovely representative and quick break down recovery. The breakdown driver was really helpful. Overall smooth service”

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Posted 3 months ago

One Call Rescue is rated 4.6 based on 2,013 reviews