One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.62

4.6 Rating 2,637 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 2,637 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall customer service was very helpful and the Breakdown service arrival was quicker than expected. But do we really need to listen to the recording’s when you have had a breakdown in freezing temperatures.Give us a human being to assist us .”

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Posted 3 hours ago

“Speedy responses by the breakdown service. Friendly and got job done.”

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Posted 7 hours ago

“Lovely guy, Tony, from Automania, took me to a tyre shop. It took him 4 hours in heavy traffic, because of severe rain. Tyre shop, Whitton Tyres, fixed a new tyre for my car in 15 minutes. I didn’t have to wait at all.”

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Posted 10 hours ago

“Arrived at the time he told me he would professional service”

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Posted 22 hours ago

“Very happy with outcome, yet puzzled why i had to pay £20 fee.”

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Posted 1 day ago

“Happy with call centre staff especially Eve and today’s representative. Not happy with less than comprehensive breakdown cover despite gold status. Proposed cost of circa £350 to uplift car from driveway to garage less than 5 miles away”

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Posted 3 days ago

“Excellent communication with ‘Ben’ on the phone. He arranged everything. Waited about 1 and a half hours in total. Breakdown truck arrived, but the driver jump started the car, so transfer to home wasn’t necessary. I was just worried that if I stalled the engine, I would be back to square one again . I didn’t though, so just need a new battery now. Thank goodness, as I am disabled. Overall good service from One Call.”

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Posted 2 weeks ago

“Very quick response via portal then messages. Easy to track rescue vehicle which arrived within 30 minutes. Friendly technician started my car immedietely. 4 stars rather than 5 because I would also like a 'phonecontact option”

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Posted 2 weeks ago

“Oasis recovery driver was very helpful. Checked car before loading and recovered car to garage and me to my house.”

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Posted 2 weeks ago

“Responded quickly to breakdown issue”

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Posted 3 weeks ago

“Prompt telephone call at 11:18. Was told breakdown service would arrive at 14:17. He actually arrived early at 13:00 so it was very lucky that I had just returned from a dog walk. Car started with jump leads. Engineer polite and efficient.”

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Posted 1 month ago

“They arrived quicker than the time I was given, which was such a relief, as I had to go to work later that day.”

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Posted 1 month ago

“Had to wait 2 and a half hours for engineer to arrive.He had to ring to get the right address. Once he arrived it was brilliant service”

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Posted 1 month ago

“Pick up and delivery were very good”

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Posted 1 month ago

“Very quick response and kept us up to date on when they would arrive Earlier then expected and informed us”

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Posted 1 month ago

“Turned up, and completed the job satisfactory. His reference number is LP5.”

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Posted 1 month ago

“Very easy and quite quick to get someone on the road and they arrives alot earlier than the estimated time given.very satisfied!”

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Posted 1 month ago

“I got the brake down van in hour and half It would have been better if you can report a breakdown by phone as a 68 year old lady Trying to do it on the portal is hard when you are not computer savvy”

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Posted 1 month ago

“Gave good advice and got my car working”

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Posted 1 month ago

“Service was quick and efficient - the mechanic needed to jump start my flat battery. One star removed as he arrived over an hour later than the text message I received told me he would be there. Not a massive deal as I was waiting at home. If I was out somewhere might have been more frustrating. But of course they're very busy this time of year!”

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Posted 1 month ago

One Call Rescue is rated 4.6 based on 2,637 reviews