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One Call Rescue Reviews

4.6 Rating 1,512 Reviews

89 %

of reviewers recommend One Call Rescue

Company Reviews

4.6

Based on 1,512 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 2 star review on 10th December 2023

One Call Rescue 2 star review on 10th December 2023

One Call Rescue 1 star review on 8th November 2023

One Call Rescue 5 star review on 14th January 2023

One Call Rescue 5 star review on 9th October 2022

One Call Rescue 5 star review on 27th August 2022

One Call Rescue 5 star review on 10th May 2022

1

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went good The man who came was very good and polite The only problem was that my wife is disabled and could not have got into the breakdown vehicle but as it turned out the gentleman got the car started so I was able to drive the car home although the battery was dead so as long as I kept the engine running I was able to get home Thank you”

Posted 3 months ago

“Online reporting was a very effective and quick way to start my request for assistance. I was called back quickly and a cheerful mechanic arrived well inside the one hour window. Unfortunately he didn't have the right tools to replace my flat tyre with the spare and mine weren't strong enough to do the job, hence only giving 4 stars, but he was very helpful and returned my car and myself and passenger home. It would have been more difficult if i had needed to get somewhere else before going home, in which case having the correct tools would have been handy, but in the event I was happy to just go home. Another friendly mechanic arrived first thing the next morning and fitted my spare quickly so I was up and running immediately. Very good service all round”

Posted 3 months ago

“The whole process went smoothly from my initial phone call to the arrival of the mechanic. There was minimal waiting time and the man attending my call was friendly, helpful and efficient with my car then taken to my local garage.”

Posted 3 months ago

“Easy to phone then you are pushed to complete a form online despite giving the very same details before. One call should rename itself to one hundred taps. Garage guy Billy from Westbourne was excellent and so quick. All credit to him.”

Posted 4 months ago

“Finally after having to call 3 times the lad I spoke to was very helpful and patient. I got the impression that their systems are not great as took 5 minutes to find my location. He sorted recovery which arrived quicker than expected. The recovery bloke was great, very helpful about sorting replacement tyre/wheel and got me home before his original expected time of arrival.”

Posted 4 months ago

“Was easy to report my breakdown on line. Estimated time the mechanic would arrive was sooner than i had imagined. Infact the mechanic Andy of Red House arrived earlier. He waited for me to return to my car. Andy quickly got my car going. Tested my car battery and advised to replace. Andy waited for me to safely drive off before he too went on to help someone else. Very good service.”

Posted 4 months ago

“Got through to the breakdown team within 2 minutes, and they confirmed a mechanic would be out to my car within 2 hours, which happened!”

Posted 4 months ago

“The service was quick and professional - in the end there wasn’t much the breakdown guy could do, but that didn’t stop him helping all that he could, and it was valuable & helpful. Thank you”

Posted 4 months ago

“The mechanic and breakdown service were excellent but I was supposed to get an update from One Call on his eta as he had a problem with one of the straps and had to go back to base to get it fixed so was delayed by 1 hour.”

Posted 5 months ago

“I would have preferred to give my details to the person at the other end of the phone rather than be directed to the online portal. Added stress! From there all went well. Always fast, efficient service.”

Posted 5 months ago

“I wasn't hopeful on phone call & recovery going well. Everything went spot on Local lad knew he's stuff advised where to take my car for a Quick repair”

Posted 7 months ago

“Customer care was 100%”

Posted 8 months ago

“Happy with the breakdown service, it’s just a shame that you have to log on to your account first instead of ringing directly”

Posted 9 months ago

“Took a while to get to us but Leanne from OneCall was very nice on the phone and Chris who picked us up was great.”

Posted 10 months ago

“Driver turned up quickly (if anything before the ETA) and was able to solve the problem by removing the under tray which is been unable to do. Very efficient and friendly”

Posted 11 months ago

“Service helpful but not texting rather speak on the phone”

Posted 11 months ago

“Quick and Efficient service.”

Posted 11 months ago

“Good service by the recovery man but not really happy with One Call’s service trying to book breakdown.”

Posted 11 months ago

“I was very grateful for your service. The gentleman was very polite and helpful. Thank you again for you help.”

Posted 11 months ago

“I was pleased with the recovery man getting the car loaded and delivered to the garage promptly. He was pleasant and efficient.”

Posted 11 months ago

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One Call Rescue is rated 4.6 based on 1,512 reviews