One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 2,013 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,013 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recovery guy came within hour and half It was a flat battery So got it going and advised to go straight to garage to get a new one Which I did Very pleased with that part of it My only gripe would be having to log in to your portal after the initial phone call I was in a car park and struggled with getting Wi-Fi Did it eventually but would have been better if the person taking the call could have done it for me”

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Posted 4 weeks ago

“Easy to arrange arrival of breakdown lorry. Arrived well within estimate. S shame they do not undertake any diagnostic checks. Car taken to local garage without fuss.”

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Posted 2 months ago

“It would of been easier to actually call and talk to some as the internet signal wasn't great and kept dropping out. But the recovery driver came to pick up my car quite quickly.”

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Posted 3 months ago

“Regardless of not able to fix problem at road side the next stage was handled well”

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Posted 3 months ago

“very quick, efficient service. I loved being able to track the recovery vehicle as it approached.”

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Posted 5 months ago

“Fast and efficient service thank you one all.”

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Posted 6 months ago

“The recovery operator was courtroom sorted out my problem and advised my how to follow up with the garage he took me to”

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Posted 7 months ago

“EA5 was friendly and professional. Everything was done with the minimum of fuss.”

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Posted 7 months ago

“After logging the bresksown I got a call almost immediately from operator EA5 and was told that a mechanic would be with me in an hour or two. In the end the mechanic was here within the hour.”

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Posted 8 months ago

“Yes she was vary helpful”

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Posted 8 months ago

“One Call rescue and the toll truck driver were polite, professional, patient listeners and very accommodating. An altogether positive experience”

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Posted 8 months ago

“Recovery vehicle came within one hour and very pleasant and helpful driver.”

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Posted 9 months ago

“The recovery was quick and a good service the driver was brill, however the online portal to get there was frustrating and didn't work.”

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Posted 10 months ago

“Richard, the recovery driver, was absolutely fantastic and very reassuring. Only problem was getting to the point of getting breakdown cover seemed a faff, until a lovely team sorted it for me. Many thanks to all concerned.”

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Posted 10 months ago

“Very prompt”

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Posted 10 months ago

“Very pleasant and friendly technician who did a very thorough and efficient job . He (TF3 - Sam) gave helpful and reassuring advice for the ongoing journey and all in all it was a very positive experience.”

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Posted 11 months ago

“They came before 9pm.”

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Posted 11 months ago

“Very pleased with my recovery”

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Posted 11 months ago

“A bit of trouble with App, ended up calling and was redirected to App! Anyway after a bit of time had recovery organised. Recovery vehicle and driver really efficient, helpful and friendly. He took my vehicle to garage without any hassle.”

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Posted 11 months ago

“Well satisfied”

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Posted 11 months ago

One Call Rescue is rated 4.6 based on 2,013 reviews