One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.57

4.6 Rating 1,513 Reviews

89 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 1,513 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 2 star review on 10th December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flat battery.... Fast response, friendly rescue man, thanks!”

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Posted 4 months ago

“Excellent service from One Call Rescue when my car broke down. From the first phone call clearly advising how the rescue works - to a repair technician arriving promptly on sight. He was professional and thorough, explaining the error on my car and that further investigation was needed before repairing. One Call Rescue arranged transport that same day - within a few hours for my car to be delivered to my local garage. The pick up person was very skilled and mindful about transporting the car. Overall, a 10/10 service - made easier knowing it is all part of my Gold plan with One Call Car Insurance. Very happy for a Brilliant job.”

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Posted 4 months ago

“Prompt service and friendly staff”

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Posted 4 months ago

“Thankyou for courtesy and support”

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Posted 4 months ago

“I logged the breakdown at 8am, the recovery vehicle was with me by 9 and the vehicle was back on the road by 11. Recovery person was polite and efficient and the service as a whole was simple and well managed. Thank you!”

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Posted 4 months ago

“Excellent service. Polite and efficient staff. Thank you.”

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Posted 4 months ago

“Arrived in an hour. Kept me updated with texts. Dan the breakdown guy was polite & professional”

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Posted 4 months ago

“It was very good quick response and friendly service”

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Posted 4 months ago

“The service was amazing. The gentleman who rescued me was kind & helpful. Really very grateful. Thank you”

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Posted 4 months ago

“Fantastic - we had a blow on M4 , there were fast to us , really lovely and all round perfect !”

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Posted 4 months ago

“Came very quick and sorted the problem”

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Posted 4 months ago

“Excellent service from start to finish. Fantastic smooth pick up to garage. Excellent communication from all staff. Would highly recommend.”

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Posted 4 months ago

“Excellent service and advice from knowledgeable insurance provider.”

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Posted 4 months ago

“The lady I spoke to brilliant and caring making sure I got home first time I've had to use my recovery and was very happy with how it was dealt with”

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Posted 4 months ago

“Very happy. Catastrophic puncture out in the sticks. Straight through to the handler, I was on a low loader and home withing a couple of hours.”

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Posted 5 months ago

“Thank you again AA. Great service as always. First class assistance from the AA engineer.”

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Posted 5 months ago

“Excellent, professional service by Tony , not only got me back on the road , but gave some great advice & tips . Very pleased .”

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Posted 5 months ago

“Joel was very helpful and fast! I called and 5 minutes later there’s someone on the way to me! Also the mechanic was great and got me up and running very fast!”

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Posted 5 months ago

“Very helpful, immediate response, very happy with the service”

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Posted 5 months ago

“Call to my Insurance company was made at 8.30am the One Call Rescue team called me at 8.53 to say they'd be with me in about 20 minutes & they were bang on time! Amazing service 👏 🙌 👌. The One Call Rescue recovery driver called me twice with updates on his ETA and was really professional when he took my car. Can't recommend highly enough. Brilliant start to finish. THANK-YOU 🙏”

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Posted 5 months ago

One Call Rescue is rated 4.6 based on 1,513 reviews