One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,170 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,170 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 738 7300

Write Your review

Tell us how One Call Rescue made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recovery van arrived after about one hour and 15 mins and was friendly & efficient. Thank you.”

Helpful Report

Posted 2 weeks ago

“LC1 was really helpful, the score of 4 stars does not reflect on service. It was the first time I had used this service and guess the reporting system had changed, as I had to register to login in, I only had a contact telephonenumber. All a bit much when you've broken down just before a motorway roundabout, but we got there.”

Helpful Report

Posted 2 weeks ago

“Was impressed with the prompt action taken. Breakdown was with me in under an hour . They replaced my battery for me and was back on the road in 2 hours”

Helpful Report

Posted 2 weeks ago

“After calling the breakdown hotline, I explained the situation that I had a automatic car and was stuck in park. When the recovery arrived (Speedy recovery from Frome Somerset) they were speedy and arrived 40 minutes later. The Mechanic really wanted to get the car up and running again rather than putting it on the back of the flatbed truck. He was so clever with his diagnosis and fault finding and went through a process of elimination to get the car going again. Very clever man and very nice. He is a credit to his company and the speedy breakdown service provided. Outstanding professional.”

Helpful Report

Posted 2 weeks ago

“Very easy to arrange. Recovery truck was with me in no time and I could track where he was. Very polite and helpful. Thank you so much.”

Helpful Report

Posted 2 weeks ago

“First time using the rescue it was a bit complicated getting the booking for my rescue but when that was sorted it was about 50 minutes to wait and all was ok . By the way I am renewing my breakdown with you .”

Helpful Report

Posted 2 weeks ago

“Brilliant service, a recovery truck was with me within 1/2 . I was in a dangerous position on a busy road so relived for the speedy response From calling the number , talking me through it, going on the app was all very simple and efficient”

Helpful Report

Posted 2 weeks ago

“Brilliant service Dan was very helpful and solved the issue quickly very friendly and courteous”

Helpful Report

Posted 2 weeks ago

“I was happy with the support from One Call break down service worker TF3, from making the call to the quick response and break down arrival. The service was professional, friendly, and met my needs Thank you One Call”

Helpful Report

Posted 2 weeks ago

“Once a minor problem with the vehicle paperwork had been overcome by helpful call staff the on ground response was quick and efficient”

Helpful Report

Posted 2 weeks ago

“Really professional and very polite, they kept me up to date on arrival time.”

Helpful Report

Posted 2 weeks ago

“The man sent to us from Unity Rescue was very rude to my partner from the word go. We had a flat battery but also had keyfob issues getting into the car. The man told us we were wasting his time as he should only be with us for 20 mins and it took alot longer. He also kept saying that my partner looked blank and did not understand what was being told to him. The man was very patronising in his tone. I hope that if we have to use One Call Rescue in the future that we never have this man again. Very angry and disappointed with this mans attitude.”

Helpful Report

Posted 2 weeks ago

“All went well thanks”

Helpful Report

Posted 2 weeks ago

“Got me & my car home in one piece.”

Helpful Report

Posted 2 weeks ago

“Phenomenal service. Honestly, it could not have been better. Driver was prompt, extremely knowledgable and very professional. I couldn't recommend them highly enough.”

Helpful Report

Posted 2 weeks ago

“Quick, pleasant and informative”

Helpful Report

Posted 2 weeks ago

“The person I spoke to on the phone was very helpful and guided me through the process Midhurst Engineering are a local company and turned up in 20 minutes and Tyler was just delightful and very helpful”

Helpful Report

Posted 2 weeks ago

“So far the guy on the phone was most helpful”

Helpful Report

Posted 2 weeks ago

“Very easy to use very quick response very polite customer service. We were in the middle of dartmoor in fog and rain with no windscreen wipers working. We told One Call through the app And less than 1 hour later we were on our way home and this on a Sunday. So very grateful. Graham out knight in shin high viz was pleasant and friendly. Great service”

Helpful Report

Posted 3 weeks ago

“The driver was great, friendly, helpful and knowledgeable. The app sent the driver wrong pick up address though, so there was some delay”

Helpful Report

Posted 3 weeks ago

One Call Rescue is rated 4.6 based on 2,170 reviews