One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 2,013 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,013 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When sent a link to my phone, could not open, this is due to scam. Phoned again and spoke over the phone. No problem with this service and breakdown service no problem”

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Posted 2 months ago

“very easy to book online, had a return call within 10 mins to confirm breakdown details. rescue vehicle arrived well within specified time. very happy with service.”

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Posted 2 months ago

“Really good service. Easy to contact, lovely representative and quick break down recovery. The breakdown driver was really helpful. Overall smooth service”

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Posted 3 months ago

“JR2 was excellent adviser, he listened to my concerns and kept on reassuring me. Heartfelt thanks J!”

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Posted 3 months ago

“Was quick and easy to arrange and didn't have to wait too long”

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Posted 3 months ago

“Very fast !!!”

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Posted 3 months ago

“It would of been easier to actually call and talk to some as the internet signal wasn't great and kept dropping out. But the recovery driver came to pick up my car quite quickly.”

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Posted 3 months ago

“Regardless of not able to fix problem at road side the next stage was handled well”

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Posted 3 months ago

“Very quick to call back and lady was professional with the plan of action so very happy with the service”

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Posted 3 months ago

“My information was relayed to Jon Beech recovery within minutes of my call and being directed to the portal. The lady on the phone was very helpful in instructing me on how to book my recovery. The recovery team were with me well before the estimated time and got me to my destination very promptly.”

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Posted 3 months ago

“Very prompt service and helpful customer service lady.”

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Posted 3 months ago

“Easy to arrange call out very fast got us up and running.”

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Posted 3 months ago

“Not a great service. I called the breakdown number, gave my details, was told to follow the text I'd be sent. Logged onto my portal, logged the breakdown and paid the £20 charge (ridiculous seen as I pay for the breakdown as part of my insurance) was presented with an error after payment taken. Told to ring the number I had just rung. Rang again, spoke to someone else. They couldn't find me on the system even though I'd just been talking to a colleague who found me no problem. Was put on hold for ages, eventually told they did have my payment. Got the breakdown sorted and the agent was great, arrived in about 40 mins. Just need to bear in mind that people are stressed and upset when they breakdown and having someone insinuate they have called the wrong insurer or haven't paid is not helpful!!”

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Posted 4 months ago

“Amazing very helpful!”

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Posted 4 months ago

“Knowledgeable and friendly, accurate”

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Posted 4 months ago

“Great service Quick and efficient”

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Posted 4 months ago

“Helpful and responsive call handler (EA5), recovery mechanic arrived within the time indicated. Problem resolved promptly and fully and the mechanic was professional and very pleasant.”

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Posted 4 months ago

“Call centre sorted pick up. Pick up guy Ed of Furness breakdown and Commercial was a top guy. Dropped us no fuss at dealership.”

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Posted 4 months ago

“Arranged breakdown help”

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Posted 4 months ago

“Happy to listen and sort out any problems or issues you have”

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Posted 4 months ago

One Call Rescue is rated 4.6 based on 2,013 reviews