One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,999 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 1,999 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Knowledgeable and friendly, accurate”

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Posted 2 months ago

“Great service Quick and efficient”

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Posted 2 months ago

“Helpful and responsive call handler (EA5), recovery mechanic arrived within the time indicated. Problem resolved promptly and fully and the mechanic was professional and very pleasant.”

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Posted 2 months ago

“Call centre sorted pick up. Pick up guy Ed of Furness breakdown and Commercial was a top guy. Dropped us no fuss at dealership.”

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Posted 2 months ago

“Arranged breakdown help”

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Posted 2 months ago

“Happy to listen and sort out any problems or issues you have”

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Posted 2 months ago

“Quick efficient and friendly”

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Posted 3 months ago

“Managed to organise my recovery vehicle very quickly. There's never a good time to breakdown but it's all about how things are resolved after. Thank you.”

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Posted 3 months ago

“Quick service , the guy was really friendly , Definitely use them again .”

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Posted 3 months ago

“Breakdown assistance was very quickly arranged with no hassle”

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Posted 3 months ago

“Very quick & efficient service dealing with my breakdown.”

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Posted 3 months ago

“I would give them 5 star but There was a few ours delay till the recovery vehicle arrived to tow my car to the garage which was inconvenient but the rest were gone smoothly. That would be better if they contacted me about the delay and let me know”

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Posted 3 months ago

“Excellent. The app is very easy and effective to use. Quick contact made and rescue van was out shortly after initial call from One Call. They arrived sooner than they estimated and problem solved quickly.”

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Posted 3 months ago

“very quick, efficient service. I loved being able to track the recovery vehicle as it approached.”

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Posted 3 months ago

“Very good service”

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Posted 3 months ago

“The driver couldn’t find me as information not passed on. Waited in motiway skip road for 2 hours. Recovery truck massive, greasy and dirty. I slipped getting out and broke my ankle in 3 places and dislocated my shin to ankle bone. The sleeve of my new cream coat is covered in black grease. Awful.”

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Posted 3 months ago

“Very fast and reliable service. I've had to call them out on 4 occasions this year and they've never let me down. The woman who took my details - reference EA5 - was excellent.”

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Posted 3 months ago

“Nice polite friendly young man. Bill. He was such a happy person , nothing too much trouble. Makes a change to have someone happy and polite these days. Many thanks. Hopefully I won't need break down service but I will have this number in my phone for future.”

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Posted 3 months ago

“I have been waiting on hard shoulder of M40 motorway and I was advised that an agent would be with me around 11:12am. I kept waiting and after almost an hour later I called again and they said they will need another 35 minutes to arrive, I am still waiting. Note I paid almost £200 extra because one call said my basic coverage did not cover the long distance recovery (I was 65 miles away from home). They didn't have the decency to call me to let me know they were running late. I had call to find out! Outrageous, I would not recommend One Call at all.”

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Posted 3 months ago

“Kept me fully updated and informed of the process to get me home.”

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Posted 3 months ago

One Call Rescue is rated 4.6 based on 1,999 reviews