Slippery and callous sales technique. They said the contract would be £20.08 + VAT for 2 phones which would save me money and instead it has worked out at nearly £58. I specifically asked them the total cost and the salesmen said £20.08 + VAT. The contract is not transparent although I saw the number £20.08 so I thought it was OK but check what they offer as a discount. In my case, it was £172 discountfrom a cost of £192.08 - which is £20.08. HOWEVER - the £192.08 needs to show VAT added which would take it to £230.39. £230.49 less £172 = £58.49. If they said the cost was £58.49 I would not have done it but they said £20.08 + VAT. If I do not get a reasonable resolution, I will take legal advice and will probably report to Trading Standards and an organisation called CISAS plus also Vodafone who I am sure would not want to be associated with their sales technique. For anyone thinking of using OneCom, my strong recommendation is to avoid them