5/12/18 I received a letter from onecom advising me that my plan with Vodafone ( satisfied customer for 30 years) was about to change. They spoke about”loyalty concessions “ so I changed my mobiles (3) to them. I am not a business. I later found out that onecom ostensibly provides for business customers. I was offered a discounted price to include a rebate. I duly l agreed and signed up for 24 months as it happens. After 13/14 months I checked my bank account to see that the rebate payments had stopped. Apparently they were only for 12 months. I now have to pay what amounts to double until the period runs out. I suppose I should have read the small print which presumably I was sent but I would like to alert others who might be tempted by this. I don’t remember being made aware that the rebates were only for 12 months. I have been the victim of sharp practice and extremely unhelpful onecom staff. I cannot wait to get out and go back to Vodafone and get my bills down from £120 a month to something much more reasonable like most people.