Bought earphones but only 1 side works. Their email support sends me to FB Messenger. FB sends me to a Whatsapp number, which sends me to another whatsapp number. During all this they said "We would never send you a broken product!" and "Try to swop Left & Right earphones" (I kid you not). Then they offered me a store credit, but since I already decided to never deal with them again, a store credit is useless. No response from them after this. I even emailed the parent company (red chilli deals) - no answer after 2 weeks. Truly pathetic.
1 year ago
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