Atrocious service!! Company gone downhill to the point that it feels like a scam since it was sold. It has taken over a month to receive a response to a request to cancel the order (sent a few minutes after placing), as the same item was available at +12% less!! At the point of receiving the first response that was not a bot, the item was finally delivered with all delivery cost etc. to me, without action from One Day Only for cancellation or response. I then had to send them all THEIR records for the purchase despite One Day Only having the order number!?? Still awaiting their response for another faulty item despite sending emails AND opening up a ticket on their site with all the required information. Their contact numbers and helpdesk contact numbers have been shut/closed down and are no longer in use. Be very careful dealing here!