My son bought a goalkeepers top from O'Neills @ €58 he tried it on and it didn't fit, so popped it back in the bag and sent it back, It was returned two days later as unacceptable to return as it had signs of being worn, this was not the case, and had to have been on the shirt from the get go, I spoke to customer service and it's manager, who stood firm that no mistakes could be made on their side, as the quality control would have seen it, so no one at O'Neill's ever wear make up and must wash there hands after every item of every sale is packed , and they also have lights to 100% check every item, They Make No Mistakes Ever, so it's buyer beware, especially on white goods it seems, The fact that a 21 year old will examine a top before he has tried it on, and report defects is ridiculous really when buying something you shouldn't have to inspect it,it should be new !! So it's buyer beware standards, and when I asked the question, he couldn't say no!! Because that's how they roll it seams, anyway any young lad buying tops make sure they are 100% scrutinized before you return on you'll be left with it,