DO NOT BUY FROM ONE PLUS ! Bought a Nord 10 phone that was defective, returned right away as per return policy. That was back in April. Have signed receipt that Post Office delivered the return. Have been fighting One Plus since then for a return refund. HORRIBLE SERVICE!!!!!! Still haven't gotten any refund. Now five months later they are claiming I have to send them a copy of return label, which is impossible, IT WAS used to return phone!!!!! SCAM COMPANY!!!!!