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Gary Hancock
Faulty Charging Cables, 3 Different Phones, Charging Cables fraying at different points and braid showing through. l: Charging block End 7t 2: Charging point end and phone end 6t 3: Charging point end, half way down cable and phone end I purchased these phones 5t and 6t from o2 and 7t from EE. When the leads became faulty I took them back to the point of purchase and was told as they didn't stock the Oneplus range I would need to contact OnePlus directly. On doing this I was informed to take them back to the point of purchase which I informed them I did only to be told to contact OnePlus directly. After a hour on the phone to One Plus customer service speaking to a adviser named DANIEL and once again going through the sam dialogue I was left with the advice which I had been given numerous times before. I told him I was advised not to use these cables as they could become a fire hazards. So come on OnePlus do the decent thing and replace these 3 cables free of charge to reinstate my faith in your company.
2 years ago
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OnePlus has a 1.9 average rating from 79 reviews