Scam,scam,scam.....the customer service is based out of India.....I think, and they are nothing but a fraud, scam , liars, I don't see them staying in business much longer......scam, scam, scam................I was told I would get $110 on my old phone trade in, the phone was in awesome shape, upon inspection on it the price was downgraded to zero. After my repeated requests to send me my old phone beck interestingly enough they wouldn't do it......Amature thief's at best