Steve
RMA Number: 17144890000918. For over 2 weeks OnePlus has had my returned items. The status of my ticket has been 'waiting for inspection'. What the heck? There are Items that I never even opened. I've reached out to support several times and all they say is that they have 'endorsed my ticket to a specialist'. What the heck does that mean? The last time my ticket was 'endorsed to a specialist' was 9 days ago! That's not good customer service or support - that's "Passing The Buck". That's saying "I don't matter!" Don't claim to be support and then do nothing to help. I've lost all confidence in OnePlus. Bad support = bad company. No-one will help.
3 years ago
 
OnePlus has a 3.04 average rating from 25 reviews

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Alice, Customer Support

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