I am extremely disappointed with the service provided for parking at this hotel. When we called for the shuttle to pick us up, we were informed that it was not running at that hour, even though our parking was scheduled until 1 a.m. This left us stranded, and we had to arrange and pay for an Uber out of pocket. Had we known the shuttle service would not be available as paid for, we would never have chosen this parking option for DIA. The lack of communication and failure to provide the advertised service is unacceptable.nThis experience has been frustrating, and I cannot recommend this service to others.