I had completed their online consultation and ordered medication for my asthma. The website clearly stated I would receive the product the next day (it still does). However, it did not arrive. I phoned and sent an email but got no response. I phoned two days later and spoke to someone. They said that the order had to be checked by their medical people first and it would be with me the following day. When it arrived, the box containing the medication was battered and looked like it had been resealed. The product was also produced for the Greek market as all the writing on the box and the medication was in Greek. The product was also nearing its 'use by' date. Last but not least, the product was very expensive. I only ordered it because I had an urgent need and could not see a doctor in time. So all in all, a very poor experience. Despite what the website says, they don't deliver medicines the next day, you may receive a product originally intended for a different country (how did it get to the UK), and the the product's shelf life may be limited. A pity because the website promised so much.