Online order taken with next day delivery paid for. After two days there was no indication of dispatch so I contacted Online Pharmacy 4u by email and had a response with apologies for delay and item had been out of stock and it seems there was a delay in replenishing the stock. I later had a email saying the item had been dispatched with a Royal Mail 24h tracking number, but 5 days later the was no indication on Royal Mail tracking that they had received the package. Yesterday 9 March I received an email from Royal Mail saying the item would be delivered today 9 March and it was delivered 1 week after ordering. Ultimately I was happy to finally receive the ordered item and I did receive reasonably prompt responses to my email enquiries regarding the delay so was happy with that. I wasn't so happy with payment and next day delivery payment being taken for out of stock item.