Ordered expensive sun cream for my son (excema) two weeks before we went on holiday. The sun screen never arrived and so i had to buy more a few days before we went. Came home two weeks later, still not delivered. Emailed to say just cancel the order as its not longer needed and later that day got a notice to say it had been shipped. It has now arrived over a month after i ordered with a little note saying 'sorry for the delay' and i cannot return it. Absolutely shocking service.
3 months ago
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