Allainah
If anyone thinks about using Online4Baby don't. Oh my days! Shocking! Their prices say they are reduced but no different than every other website. I couldn't find one site that sold it at the price they 'discount' from. I even found a site that sold it cheaper. This should be fine as they offer a price match, us 10%. However, the email giving this matched price didn't then work... TWICE! When calling they were able to put through at the improved price but not complete as not in the office. This was fine as someone was calling back from the office before the end of the day, as only valid for 24 hours. The following day a call comes in and was missed (1 attempt). Rather than attempting again or asking me to call they cancel the order and tell me to order online (so at higher price). When I call to get the improved price and complain I'm told I can't complain as its because staff have covid so they are not fully staffed. Really?! I did not care that I waited for the next day to get a call back it was the cancelling of the order that I was not happy about and this has nothing to do with how many staff are working. Awful customer service and misleading price reductions.
3 years ago
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online4baby has a 1.3 average rating from 185 reviews

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