Sent a damaged item that looks previously used, contacted them same day to send back and hopefully get replacement. Haven't found customer services helpful, had the cheek to say they'd charge a £10 collection fee if I had to re arrange. This has made me anxious as I've had couriers claim they've been to collect and not showed up before this. Mainly evri and yodel. Wouldn't order from here again, not worth the hassle and they clearly don't respect their customers. Sending previously used products- it was feeding equipment I ordered- is also very off putting
1 year ago
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