Disappointing Experience with Online4Baby - Buyer Beware I recently had an extremely disappointing experience with Online4Baby that I feel compelled to share. I purchased a travel system from their online store, expecting a quality product from a reputable brand. To my dismay, the product I received was far from what was advertised. It was a fake, and the quality was shockingly low, not suitable for my price. I faced a series of frustrating obstacles when I attempted to rectify the situation by returning the product. The customer service was horrendous; my inquiries and complaints were met with a deafening silence for a prolonged period. Their team's lack of response and assistance was unprofessional and disheartening. Ultimately, I had no choice but to seek a refund through PayPal, a process that added further inconvenience to an already stressful situation. To add insult to injury, I had to bear the cost of the return shipping, which amounted to £47 - an expense I feel was unjust given the return circumstances. Based on my experience, I cannot recommend Online4Baby. The combination of receiving a counterfeit product, the abysmal customer service, and the additional costs incurred make it an option best avoided. For anyone considering purchasing from them, I advise looking elsewhere to avoid the hassle and disappointment I experienced.