I wish I didn't have to give this company 1 star, as they don't deserve it!!! They refuse to cover cost of return postage when they couldn't deliver on time and I was advised that the item wouldn't be delivered, which then arrived. All they can say is that it's Royal Mail and to take it up with Royal Mail although my contract of sales is with them. They are not interested what you have to say and will constantly speak over you! Spoke with Chole & Jody, my recommendation for this business is to provide some customer service skills in listening to the customer and showing empathy and interpersonal skills and cut the abrupt and aggressive manner!! It is blatantly obvious they are only interested in taking your money. **Please , please stay clear of this company, unless you fancy being disappointed or having an argument regarding their poor service and unprofessional and lack of knowledge employees.