I’ve ordered a stroller 2 weeks ago which arrived next day. I unpacked and realised that the packaging has been opened before which wasn’t a big deal, checked the stroller over and realised that it is too high for my height as well as the wheels were not the best quality so I made a decision to return it in 1 hours time from receding it. I’ve emailed company twice with no answer, I tried again, finally received a response and a phone call to charge me £15 for return, as it was mentioned in T’s&c’s I was happy to pay and get it sent back ASAP. Collection was arrange via DPD on a Monday,I was waiting for it all day, no collection arrived, so I emailed them again. Customer service responded with a message that I have missed the collection and driver has left a card. Because I apparently missed it I need to pay again for another collection. I was in shock and furious. I emailed again and again and company is still requesting another payment for collection. I will never ever use this company again and would not advise to use it as it is impossible to return items. I should of listened to red flags from other reviews. It is also impossible to call them.