Anonymous
Avoid, avoid, avoid what an absolute terrible company. I ordered a nursery furniture set which, they sent the incorrect colour dresser. I contacted them the same day it took them 10 days to email back saying I needed to send it back even though it was there fault. After a further 5 days I finally found a number and contacted them they said I need to find a box big enough for the dresser in the pandemic. After another 10 days when I managed to source a box big enough I was then told I had to wait in between 8amand 6pm for them to pick the dresser up and they would not exchange the same time. So I waited they collected then when it was scanned in at there warehouse I was told I had to wait 48 hours for it to be unloaded by there warehouse. Again another 7 days passed and finally they called to say they were awaiting stock of the correct colour. Once it was in stock I again had to wait in all day and finally it was resolved after about 5 weeks. Please bare in mind I am heavily pregnant the customer service and customer service manager were no help at all. The worst company I have ever dealt with no compassion no apology even though it was there fault. Do not put yourself through the stress and avoid. Awful company and awful staff
3 years ago
Read online4baby Reviews
online4baby has a 1.3 average rating from 185 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial