I recently switched two accounts from TSB to Nationwide and, unfortunately, did not qualify for any of the switch payments. The reason given was that I failed to meet the timeframe by a couple of days. I completed the documentation online and believed I had fulfilled the criteria, but obviously, I had not. Despite being a Nationwide customer for over 15 years, I was simply given the we cant help with that response.
Be very careful when dealing with them—they will take any opportunity to withhold the payments, regardless of your explanations or loyalty.
6 months ago
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