“Order something online and this bank will block your card and tell you It's for security reasons. They do it all the time.
My mum has the same bank, and they do it to her also.
I ordered some food grocery online to be delivered to my home and the same address that's with my bank card, and yet my shopping was blocked. It's ridiculous, i had to phone the bank up and get the card unblocked and redo all my shopping from scratch. And at this time there were no delivery slots.”
“So Nationwide Building Society fall out with me because I've had to complain on three occasions within 2 weeks. I wrote to the CEO and complained about their inconsistencies and lack of substance over their decision making over Covid so today, they call me up at 12pm and say they are closing my account today with over £4,000 in it. Now I have no money at all to survive until they send me a cheque and for me to open another account and they wait for the cheque to clear. This means I am going to have NO money for at least 7 to 10 days!!!! I can't buy any food, I can't put fuel in my car to get to my hospital appointment, I can't do anything!!!”
“I went over my allowed overdraft limit. I called the bank and explained it was an oversight and that I was off work due to illness. They were so helpful. Showed empathy. Bless..”
“Nationwide Home Insurance quote appeared in the top 5 of a search on Confused.com. The quote automatically included an extra 25% discount as I am already a customer of Nationwide. This was a pleasant surprise. The insurance company used by Nationwide is More Than (Royal Sun Alliance) and the quote is much cheaper than my current provider (More Than).”
“Worst bank ever.
Customer service the worst I have ever experienced and still the CEO is helping himself to over £2,000,000.00 a year in salary and £185,000.00 in expenses, which equates to £500 a day! Absolutely appalling for a so called members institution who's profits continue to fall”
