UK Customers DO NOT ORDER FROM HERE Autodoc GmbH (Germany) / Onlinecarparts.co.uk - Same Company? Bought a part online, it arrived, ended up being the wrong part which didn't fit. Return process was confusing.. getting emails with unclear instructions sent from 2 different companies. Autodoc? Onlinecarparts.co.uk? No idea. After a confused email exchange, I was finally given a Parcel Force Worldwide shipping label to return the item with instructions. I sent it back as instructed (3 months ago). The item was lost in transit, when I chased, customer support just kept asking me for proof of postage (which I had already sent multiple times, and it was THEIR SHIPPING LABEL IN THE FIRST PLACE SO THEY COULD TRACK THE SHIPMENT ANYTIME THEY WANTED), all of which I kept telling them but they kept acting like it was new information every time. I ended up trying to claim through Paypal, which ended up being denied because the return shipment was lost in transit and therefore they could not confirm the item was actually returned (because it's probably floating in the sea somewhere thanks to Parcel Force). I never asked to buy this part from Germany in the first place, seeing as I was buying from a ".CO.UK" retailer. I now have no product and lost my money. Absolute disaster!