Do not buy from them! If anything will go wrong with your delivery, they will leave you hanging for months, will misguide you and even lie to you! You have been warned! It is the hardest review in my life as this company broke so many UK and EU laws that I have no idea where to start... When I notified them about the issue, they did not respond. I had to raise the case with PayPal to grab their attention. The first response that I received was from a person that did not know English well and did not understand what I am enquiring about. Later, they pretended to be friendly. Sent me the paperwork and told me that they are on the case. I sent the paperwork back with all possible evidence to support that: I was not at home, nobody was in, the signature was not mine and I have no idea who "received" the goods even that my name was used by the courier. So far so good? Not a chance. For days there was no update around the case. I complained many times to the seller that according to the law my contract is with them and not the shipping company, that full responsibility for goods is with them until they will be delivered into my hands. The law is clear that the shipping company is working on behalf of the seller and I am not a participant in this procedure. Response? Please wait. Please wait and please wait. The seller was notified that by selling goods to the UK he needs to comply with the UK and EU laws. The law is clear - "If your item wasn't delivered to the location you agreed, it's the seller's legal responsibility to sort out the issue." They also were not interested to send the good again, only for me to wait. I was contacted by the shipping company and they confirmed that the signature was not mine. That should be enough for the seller to start formal processing with the shipping company. That did not happen. 30 days have passed. The seller ignored the Formal termination of the contract email which obliged them to issue an immediate refund. As you can see they are happy to break the law and do not care about it. My bank is handling the complaint right now and my fight is far from over. Even when I will get my money back, I will pursue any possibility to get them fined or prosecuted as I strongly believe that every company that is breaking the law should be brought to justice. They also pretend to be UK company. Avoid by any means!