l ordered over £100 worth of goods, including a mystery box for £20.The items in the first both were ok, but the separate mystery box was covered in Dove cream and most things were damaged. l rang to explain and eventually was told to return it and a returns label was supplied. The courier picked the box up but l haven't heard from them since.When l rang l was told 'yes,the box was received and a credit would be returned to my bank and a confirming email supplied. Neither has happened. Very poor customer service.
7 years ago
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