When my order arrived there were 3 missing items, I contacted OPS and were told the items were out of stock despite them STILL showing as in stock online in today! They were either not competent enough or too lazy to resend the items I had ordered, despite me proving they are available and advised they would just refund for the missing items. I have still not received a refund, I find their actions extremely prejudicial and illegal and have complained to the office of fair trading regarding how they conduct their business. Safe yourself their ludicrously expensive shipping and just go to poundworld or poundland.