I had my battery replaced twice in a span of 6 months and again my car wouldn't start. With that happening, I thought I needed a new alternator. Chase from OOROO came to the house, jump started my car and drove it to the repair. Grandma calls that "SERVICE"! He called me and informed me the alternator was fine, but after recharging the battery to 100% the battery was only functioning at 3%. The battery was 2 months old and had been replaced after the first one lasted 5 months. Chase informs me about 2 problems, that sometime in the near future, would need to be taken care of. One immediately and one when I could take care of it. I needed my front brakes done. This had been brought to my attention before (by the dealership) during an oil change. So, yes, I was aware that it needed to be done, but I'm a senior on a very tight budget so it was put off. Being a budget minded old woman, I inquired about the total of the bill. It was $0. I was shocked. The honesty allowed me to proceed with another much-needed repair. My car was returned by the end of the day (6 hrs. total), and I was educated with all the information from the test results so I could turn the company that sold me 2 bad batteries in 6 months into a sacrificial lamb. Don't rip off old people. We get really nasty. So, I call up the people that sold and replaced 2 bad batteries in 6 months and when he arrives, he admits it's a bad battery. As far as pricing, I'm stuck in perpetual sticker shock so I may not be the right person to ask. They did beat the dealerships pricing (I checked) and had the best coupon. Having someone you can trust to help you maintain your car, priceless.