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OOROO Reviews

4.9 Rating 1,360 Reviews

99 %

of reviewers recommend OOROO

Company Reviews

About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“New happy club member and I value the mobile oil change service that was provided. Thanks team!”

Helpful Report

Posted 2 years ago

YAAY...welcome to the club! Please keep us posted on your continued experience.

Posted 2 years ago

“The technician showed up on time and was courteous.”

Posted 47 minutes ago

“George did a wonderful job on our car! We're always happy when we get George as a technician.”

Posted 1 day ago

Thank you, Erik! We're so glad you enjoy working with our team.

Posted 1 day ago

“Minus 5 stars... I got terrible service from them even before I took my car in. The tow truck Catilina Towing had a attitude problem with me and wanted to drag my car sideways which would have broke my axle, and when I suggested I push my car out so they can tow it they left and would not help me and oooroo... called me and said because I would not them drag my car which would have caused more damage to my car that they were not interested in working on my car. DO NOT GO THERE... cause there only interested in making more money and not the safety of your car.”

Posted 1 day ago

Hello Donnie. We take issue with your characterization of us and Catalina Towing. We've worked with Catalina Towing for many years and trust their service and professionalism. We received word that you were rude, complaining, and difficult to the tow driver and we found that to be the case in our own interactions with you over the phone. When someone curses at and berates our team members, we know that person doesn't belong at OOROO. We hope that you find service providers who are a better fit for you.

Posted 1 day ago

“I had my first service today and it was a pleasure to use this business. I was taken care of promptly and knew the price before the oil change. I will be a regular customer from now on.”

Posted 3 days ago

Wow, thank you so much Laura! We're thrilled you found our service to be "a pleasure," especially when auto care can be anything but! Welcome to the OOROO family.

Posted 2 days ago

“In and out within 45 min for an oil change. The mechanic was quite thorough in the inspection of my car and the front office is friendly, knowledable, willing to answer any questions. I truly recommend using them! Oh, yes, and the pricing is reasonable.”

Posted 4 days ago

Thank you so much, Mary!

Posted 2 days ago

“I love how easy Ooroo is to work with and they are all so friendly. I get scheduled quickly and work is always completed in a timely manner. I love that I don't have to take time out of my work day with their mobile autocare. I am a repeat customer and will continue to come back for my autocare needs.”

Posted 1 week ago

Thank you so much, Meagan!! We really appreciate you sharing your kind words and we're thrilled you enjoy using our mobile service.

Posted 2 days ago

“I appreciated the ease of use for this program. George was Great!”

Posted 1 week ago

We're so glad you're enjoying the Happy Car Club! Thank you, Kenneth.

Posted 1 week ago

“Friendly, skilled and convenient! George was so personable and thoughtful. Would highly recommend!”

Posted 2 weeks ago

Thank you very much, Chuck!

Posted 1 week ago

“Tim, Mark and Bob all made sure the job on my Hyundai Sonata got done properly -- I had my AC condensor replaced and they want above and beyond. I will be recommending Ooroo auto to all my friends, family and anyone who needs car work, as long as it's not tires. haha :D”

Posted 2 weeks ago

Wow, thank you very much Andrew! We really appreciate your kind words and referrals.

Posted 2 weeks ago

“George was on time and very personable. He conducted himself professionally, did the servicing of our mini-van in a reasonable amount of time, and had a great time with our very friendly dogs. We would definitely consider scheduling another at home service if our schedule and budget allows for it!”

Posted 2 weeks ago

Hello, Ian. Thank you very much! We're glad you enjoyed the mobile service and our team.

Posted 2 weeks ago

“Definitely, want to take the time to thank you and your team of experts. Your professionalism and how you show your work, is refreshing. I appreciate the transparency and the patience that you have for your customers. Rory, this establishment has been the best experience by far.”

Posted 2 weeks ago

Wow, thank you so much Vanessa! Your kind comments made our day.

Posted 2 weeks ago

“George was on time (actually 10 minute’s early) & was courteous. Work was completed in a timely mannner & got the vehicles air filter replaced. Thanks again for providing this mobile service. Kind regards Tim Rumsey”

Posted 2 weeks ago

Thank you for your kind comments, Tim!

Posted 2 weeks ago

“I made appointment two weeks ago for 7:30 am this morning. The brakes on my car were periodically squeeking and I wanted to get them checked. The gentleman said they would check them out and give me a call. By 1:30 pm I still hadn't heard anything so I called to see what they had found. The man answering the phone told me that my car hadn't been looked at yet as they go by first come. I asked him why did I have an appointment at 7:30 am if it was first come first serve? He said, its first come first serve between 7:30 am and 9:00 am. I told him I dropped my car off at 7:30 am because that was my appointment time and it was now 1:30 pm and no one has looked at it yet. He said they'll call when they get it in and check it out. Whatever time that is!! This is ridiculous!!!”

Posted 3 weeks ago

Hello Sharon. I know you spoke to our manager Dustin about this already, but we wanted to follow up here as well. You wrote this review while the car was still in the shop and when you picked up the vehicle you seemed happy with the service. If you have any other comments or concerns, please feel free to give us a call at 520-468-7171.

Posted 2 weeks ago

“Excellent and prompt servicem”

Posted 3 weeks ago

Thanks, Sandra!

Posted 3 weeks ago

“We had George over today to service our Subaru 2017 Forrester. He did a very good job and he was very nice person. I thought everything was fine. Robert Springer”

Posted 3 weeks ago

Thanks so much, Robert!

Posted 3 weeks ago

“George was very professional and did good work.”

Posted 3 weeks ago

Thank you, Keith!

Posted 3 weeks ago

“Great friendly service with timely results..”

Posted 3 weeks ago

Thanks, Mary!

Posted 3 weeks ago

“Mobile service-very convenient!”

Posted 1 month ago

Glad to hear, thank you so much Jan!

Posted 1 month ago

“I love the mobile oil change. Saves me time and money and makes it easy. George was a courteous and skilled technician and I look forward to my next oil change.”

Posted 1 month ago

Thank you, Lee! We're thrilled you enjoy using our mobile service.

Posted 1 month ago

“They did what I asked them to do. It took some time but it needed to be done right. It was a total cam/rocker/upper engine repair. One of the best things is their 36,000 mile/36 month nationwide warranty which is transferable (we intend to sell the vehicle) and we we'll be selling it with the knowledge that the repair was done correctly.”

Posted 1 month ago

Thank you very much, Thomas! We're happy to help.

Posted 1 month ago

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OOROO is rated 4.9 based on 1,360 reviews