OOROO Reviews

4.9 Rating 1,366 Reviews
99 %
of reviewers recommend OOROO
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About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous
Anonymous  // 01/01/2019
I had my first service today and it was a pleasure to use this business. I was taken care of promptly and knew the price before the oil change. I will be a regular customer from now on.
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Posted 2 weeks ago
Wow, thank you so much Laura! We're thrilled you found our service to be "a pleasure," especially when auto care can be anything but! Welcome to the OOROO family.
Posted 2 weeks ago
Even though I did not have an appointment and my car wouldn't start, Ooroo squezzed me in and fixed my electrical problem quickly and efficiently. I strongly recommend Ooroo as they are knowledgeable and trustworthy.
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Posted 1 month ago
Thank you very much, Lenny! We're happy to help.
Posted 1 month ago
Oil change went smoothly. I would only request that the employee ask the owner of the vehicle permission to place a magnetic advertising sticker on the rear of the vehicle. I would not have given permission as I don't put stickers on my car.
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Posted 2 months ago
Glad you enjoyed the service, Joe! We're sorry for any inconvenience regarding our OOROO magnet––we run a monthly drawing where people can enter by submitting photos of cars they spot around town sporting the magnet. We did design them specifically as magnets so that they can be easily removed in the case you don't want to leave it on your vehicle.
Posted 2 months ago
First time at OOROO. Was expecting them to find dozens of problems with my 15-year-old car, especially since my "check engine" light was on. Also expected them to recognize an old, single, clueless lady and fabricate and upcharge me to the hilt! When they called to tell me it was done, I was stunned, thrilled, and utterly speechless. I feel like I have found the very last honest car repair shop in the world! They couldn't have been nicer guys, made me feel very comfortable and the bill was shockingly low. THANKS
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Posted 2 months ago
WOW!! Your kinds words have blown us away and made our day! Thank you so much Sarah. We're thrilled you enjoyed our service––especially that you felt comfortable. Welcome to the OOROO family. :)
Posted 2 months ago
Logan came to our house on the 26th to do an oil change. He checked fluid levels, the battery, and the air cleaner and notified us of what he had found. Then he did the oil change and he said we could call for any kind of work that needed to be done...right at home. This is such a fantastic service. We didn't have to drive anywhere or wait in a crowded waiting room with uncomfortable chairs. Thank you to Logan, Ooroo and Frank. We will be calling you again.
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Posted 4 months ago
Thank you very much, Barbara! We're so glad you enjoyed using our mobile service at home and working with our team. We look forward to seeing you next time. :)
Posted 3 months ago
The costs was fair, I was serviced quicker than anticipated, and they were courteous and helpful.
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Posted 4 months ago
Thank you, Joe!
Posted 4 months ago
I would like to thank the entire staff at 00R00 Auto for their friendly, helpful and quick repair on my car. It was becoming a stressful situation and OOROO came to the rescue. Thank you guys as your greatly appreciated.
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Posted 4 months ago
Wow, thank you Robert! We're happy to help and glad we could reduce some of your stress. :)
Posted 4 months ago
These are rock solid. Honest and dependable. Highly recommend.
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Posted 5 months ago
Thank you, Ken!!
Posted 5 months ago
I am very happy with the oil change done at OOROO. They did a very thorough inspection that gave me a nice piece of mind knowing that my car was reliable. The service by Chance at front desk was amazing, informative and fun to chat with. I am so glad that I found this place.
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Posted 10 months ago
Thank you, Eric!!
Posted 10 months ago
George was my technician for this visit. He was professional and polite. Thank you for the great service.
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Posted 10 months ago
Glad to hear, thanks Theresa!
Posted 10 months ago
Love this mobile service! Having recently moved to this area, the concept is new to me. Scheduling was easy, pricing transparent. No pressure to do more than necessary. Mechanic George was great - punctual, friendly, professional, even answered all my silly questions. An all-around positive experience in a stressful situation. I highly recommend calling OOROO the next time you need auto maintenance or repair!
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Posted 10 months ago
WOW, thank you so much Debbie! Welcome to Tucson and the OOROO family. :) We're so glad you enjoyed the service and we look forward to seeing you again when you need us.
Posted 10 months ago
From booking to arrival in service, everyone has been absolutely kind an amazing George was great
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Posted 10 months ago
Thank you so much, Angela! We're so glad you enjoyed the service.
Posted 10 months ago
Just had the best service by Logan. He was also very friendly and quick. This company is simply the best!!
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Posted 10 months ago
Awe, thank you Cynthia! We're so glad you enjoy working with our team.
Posted 10 months ago
Had a dead battery. Called Ooroo Mobile and Logan came out. Outstanding young man. The old battery was installed incorrectly at the dealership. It was cracked and leaking and made a huge mess. Logan cleaned everything up and installed the new battery. He explained everything to me in detail. Great job! Total bill was $330.61.
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Posted 11 months ago
Thank you very much, Warren! We're glad you enjoyed using the mobile service.
Posted 11 months ago
Took my car here for the first time and am a happy customer. I've been talking my vehicles to another shop for 25 years and last few times I've been there the bill is always 1k+ and weeks to get it in. So happy I found a clean, trustworthy shop closer to home that fit me in within a few days. Fixed the problem without price gouging me. Will be back!
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Posted 1 year ago
Thank you, Kimberly! Welcome to the OOROO family. We're happy we could help.
Posted 1 year ago
George did a superb job replacing my front brake pads and rotors - at my home.
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Posted 1 year ago
Thanks so much, Greg! We're glad you enjoyed using the mobile service at your home.
Posted 1 year ago
My technician today, George, was excellent. Super helpful talking to me about what was needed and what wasn’t. He seemed very honest and did excellent, quick work.
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Posted 1 year ago
We're so glad to hear, thank you Curtis!
Posted 1 year ago
The battery died in our 2003 Audi and needed to be replaced, the technicians, George and Logan were able to come to our house, they were both polite and professional, on time and efficient, and the best part was that the work was done without ever having to leave the house.
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Posted 1 year ago
We're glad to hear you enjoyed using the mobile service! Thank you very much, Michelle!
Posted 1 year ago
Very professional. Kenny did an awesome job! He diagnosed the the problem couldn’t figure out myself.
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Posted 1 year ago
Glad we could help, thank you John!
Posted 1 year ago
I brought my car in for a few issues I had. They had gone through the whole vehicle and addressed the problems (or lack of) to me. Very friendly and helpful. I would highly recommend Ooroo.
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Posted 1 year ago
Thanks so much, Ruby!
Posted 1 year ago
OOROO is rated 4.9 based on 1,366 reviews