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OOROO Reviews

4.9 Rating 1,670 Reviews
98 %
of reviewers recommend OOROO
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About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous
Anonymous  // 01/01/2019
We brought our Chrysler 300 in for an A/C issue, and we were greeted and listened to in a very professional manner. We received our car back by the next day, and was extremely happy with the results! Thank you OOROO team!
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Posted 1 month ago
Thank you so much Michael! We hope to see you again next time you need us.
Posted 4 weeks ago
Ooroo was able to complete my service on the afternoon I delivered the car, even though originally it was to be kept overnight and done the next day. In addition, since the waiting room was on the cool side (and I was the only one there, so no one else would be affected), Frank and Eddie very nicely indulged me by turning off the overhead fan. Thank you!
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Posted 1 month ago
Anne, thank you so much for taking the time to share your experience!
Posted 4 weeks ago
Great staff, got the work done quickly and professionally. Told me what other work my truck needed but were not pushy about it. Will be going back here when I need more work done.
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Posted 1 month ago
Thank you so much Kevin! We hope to see you again next time.
Posted 1 month ago
I've been to Ooroo before so I know the service is great. They saved me considerable money this time as I considered driving into Tucson to the dealership.
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Posted 1 month ago
Dan, thank you so much for talking the time to share! We are so glad we could help you save some money and keep you and your vehicle safe on the road.
Posted 1 month ago
Work was done as requested so thank you for that. However,we picked up the car 30 minutes after John called to say it was ready. It had been sitting in the sun a couple of hours when I got in it. An earlier call, if possible, would have avoided this. And yes, I understand there are a lot of cars going in and out in the PM and delays are sometimes unavoidable. You really need a more updated service center to match your quality service.
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Posted 1 month ago
Hi Fred, we appreciate you taking the time to share your feedback. It is very valuable to us! We are happy that John was able to get in contact with you to discuss the concerns you shared. We are glad you've enjoyed your experiences and we appreciate hearing how we can help make our services the best they can be. We look forward to seeing you again the next time you need us!
Posted 2 weeks ago
The gentlemen at the San Tan Valley location are amazing! They’re always friendly and honest. They don’t tell you everything needs to be done immediately, and instead inform you of the current condition and their recommendations for when to replace things. My truck came home looking and feeling brand new.
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Posted 1 month ago
Michaele, thank you so much for taking the time to share!
Posted 1 month ago
Over the years, I've dealt with many auto repair shops. Ooroo is the very best! Couldn't ask for better!
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Posted 1 month ago
Thank you so much Agnes! We are so honored to hear that. We hope to see you again soon!
Posted 1 month ago
Great service as always.
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Posted 1 month ago
Thank you very much Dave!
Posted 1 month ago
As always they did a great job.
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Posted 1 month ago
Thank you Patrick!
Posted 1 month ago
Very friendly and do excellent work !!
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Posted 1 month ago
Thanks Marty!!
Posted 1 month ago
Ooroos has been great service for me several times now, both of my vehicles. Regardless of the issue I’ve had or just oil change, I’ll keep coming back because of the friendly staff, professional service techs, and even the great courtesy driver. Thank you Ooroos, I’ll see you again
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Posted 1 month ago
Thank you Robert! We are so glad to hear that. We look forward to seeing you again next time!
Posted 1 month ago
I asked them to order my wiper blades as I didnot want to go to the dealership;; they did and it was finished quickly:: my vehicle can only use the wiper blades from the car company
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Posted 1 month ago
Thanks so much Mk!
Posted 1 month ago
Like always, hassle free dependable service and repair. I highly recommend this company.
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Posted 1 month ago
Thanks Tracy!!
Posted 1 month ago
FIrst rate. They have my complete trust.
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Posted 1 month ago
Andrew, we are honored to have earned your trust! Thank you!
Posted 1 month ago
John got us in same day for failed battery and did a replacement and a full review of what happened to the battery. Can't think of a better place to take my car than Ooroo!
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Posted 1 month ago
Thank you very much Hana!!
Posted 1 month ago
These mechanics are always on top. I have had my 2002 Dodge truck to several places. Check engine light on and off for 2 years. OOROO's found the issue and fixed if for just the diagnostic price. They have worked on 2007 Subaru that had worn out parts and it is like new again.
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Posted 1 month ago
Barbara, thank you very much for sharing! We are glad you came to us, we hope to see you again next time you need us.
Posted 1 month ago
Andre anrrived early after checking if I would be available for the earlier time. Was friendly and professional. Checked and capped off all fluids that were needed. Advised wiper blades and oil filter.
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Posted 1 month ago
Wonderful, thanks Karen!
Posted 1 month ago
We had the mobile service stop by today for an oil change. Notes: Andre was awesome. He was pleasant, knowledgeable, punctual and clean in appearance. He was ahead of the appointed time and called ahead to ensure that arriving early was okay.
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Posted 1 month ago
So glad to hear about your experience with our mobile service. Thank you Jeff!
Posted 1 month ago
Ooroo staff is like family. So helpful and cheerful when I go in for my oil changes. I love the full diagnostic exams nick does.
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Posted 1 month ago
Braedn, thank you so much! We are honored to hear that. Thank you for sharing, we look forward to seeing you again next time!
Posted 1 month ago
The mobile service guys came out last week to diagnose & fix the problem on our car. (I can't remember names for sure (sorry), but think it was George & Phil.) Both were friendly, competent, easy to deal with. Explained what they were doing and why. Decided it was a totally dead & non-operative battery, so I had to replace it--or just let the car sit!. They also tested the alternator to be sure it was functioning correctly. No complaints--other than about the old battery. They arrived on time & did their work within a reasonable period--although they didn't rush and took time to answer my questions.
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Posted 1 month ago
Bruce, thank you so much! We are glad to hear you enjoyed our mobile services.
Posted 1 month ago
OOROO is rated 4.9 based on 1,670 reviews