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OOROO Reviews

4.9 Rating 1,370 Reviews

99 %

of reviewers recommend OOROO

Company Reviews

About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Honest, courteous, and fair group to work with. Don't try to sell you things you don't need.”

Posted 2 months ago

Thank you very much, Gary!

Posted 2 months ago

“Super nice staff. Awesome service!”

Posted 2 months ago

Thank you very much, Terrie!

Posted 2 months ago

“George came to my home replaced my battery and had me up and running in minutes”

Posted 2 months ago

Glad to hear, thank you Greg!

Posted 2 months ago

“I had my battery replaced twice in a span of 6 months and again my car wouldn't start. With that happening, I thought I needed a new alternator. Chase from OOROO came to the house, jump started my car and drove it to the repair. Grandma calls that "SERVICE"! He called me and informed me the alternator was fine, but after recharging the battery to 100% the battery was only functioning at 3%. The battery was 2 months old and had been replaced after the first one lasted 5 months. Chase informs me about 2 problems, that sometime in the near future, would need to be taken care of. One immediately and one when I could take care of it. I needed my front brakes done. This had been brought to my attention before (by the dealership) during an oil change. So, yes, I was aware that it needed to be done, but I'm a senior on a very tight budget so it was put off. Being a budget minded old woman, I inquired about the total of the bill. It was $0. I was shocked. The honesty allowed me to proceed with another much-needed repair. My car was returned by the end of the day (6 hrs. total), and I was educated with all the information from the test results so I could turn the company that sold me 2 bad batteries in 6 months into a sacrificial lamb. Don't rip off old people. We get really nasty. So, I call up the people that sold and replaced 2 bad batteries in 6 months and when he arrives, he admits it's a bad battery. As far as pricing, I'm stuck in perpetual sticker shock so I may not be the right person to ask. They did beat the dealerships pricing (I checked) and had the best coupon. Having someone you can trust to help you maintain your car, priceless.”

Posted 2 months ago

WOW, thank you so much Patricia!! Your comments have totally made our day. We're so glad you felt taken care of; we're happy to help.

Posted 2 months ago

“First time in and will come back next time”

Posted 2 months ago

Welcome to the OOROO family! We look forward to seeing you next time.

Posted 2 months ago

“It was an expensive learning experience for me.”

Posted 2 months ago

Hello Sheila. We appreciate you taking the time to rate us, and we wanted to follow up on your comment. Please email us at info@oorooauto.com if you're able to share more. When you brought your vehicle in, there was a code in the system so we performed a diagnostic, found that you needed a new gas cap and replaced it, and rechecked your system to confirm the issue was resolved.

Posted 2 months ago

“I was very satisfied with the work done on my car. I would recommend Ooroo!”

Posted 2 months ago

Glad to hear; thanks Diana!

Posted 2 months ago

“1st time customer. Too many positives here at OOROO! Friendly greeting, quick check-in, waiting room comfortable with drinks/cookies! Work done to high satisfaction. I can see why soooo MANY of us have switched from Jim Click/GV (rushed, lackadasical custiomer service) to OOROO! No hesitation here (ask so many others too) to highly recommend this repair facility.”

Posted 2 months ago

Wow, THANK YOU Anne!! Welcome to the OOROO family. :) We're thrilled you enjoyed our service.

Posted 2 months ago

“An outstanding place to get your vehicle maintained and repaired. Friendly, knowledgeable and honest. They care about you and your car or truck. They will take you home when you leave the vehicle and pick you up when it's ready. Very clean and large shop with all the latest equipment to do the job right.”

Posted 2 months ago

Thank you very much, Tom! We really appreciate you.

Posted 2 months ago

“Very professional”

Posted 2 months ago

Thanks, Luis!

Posted 2 months ago

“Good great!”

Posted 2 months ago

Thank you, Ron!

Posted 2 months ago

“George arrived at my office prior to scheduled appointment which is great. He was thorough and efficient. Thanks George and Ooroo.”

Posted 2 months ago

Thank you, Aaron! We're thrilled you enjoyed using the mobile service at your work. We work while you work, we like to say. :)

Posted 2 months ago

“First time in and will come back next time”

Posted 2 months ago

We're happy to have you! See you next time. :)

Posted 2 months ago

“Always courteous. Always thorough. Reasonable pricing.”

Posted 2 months ago

Thank you, Janie!

Posted 2 months ago

“Love them! Dustin went the extra mile and found out my issue was covered under a Honda extended warranty even though the car is 5 years old. Saved me A LOT of money. They are so knowledgeable at OOROO!”

Posted 2 months ago

WOW, thank you so much, Evelyn! We're happy to help and we appreciate you sharing.

Posted 2 months ago

“George came to my job and got the car running quickly, no time wasted, excellent job thanks again”

Posted 2 months ago

Thank you very much, Neil!

Posted 2 months ago

“Just needed a battery replaced and appreciated their mobile service - no need to tow it:) George arrived within the 30 time-frame (which was a surprise because most places give a window of a few hours) and quickly replaced the battery. He also checked the alternator and gave it a good bill of health. He was an affable guy and knowledgable, even about my older model car. I would use this service again.”

Posted 2 months ago

Wow, thank you Rebecca! We're thrilled you enjoyed using the mobile service at home. Thanks for taking the time to share your experience.

Posted 2 months ago

“Great work! Reasonable prices and George R was great.”

Posted 2 months ago

Thanks, Chuck!

Posted 2 months ago

“Very, fast and competent service from George R. This was easy and allowed for the better use of my time. All the necessary work that needed to be done was done. Very reasonable cost.”

Posted 2 months ago

Thank you, Chuck!! We're glad you enjoyed using our mobile service so that you could focus on better ways to spend your time. :)

Posted 2 months ago

“We were very pleased with the service we received. Our car was repaired in a timely fashion and they even provided a free shuttle service for my husband to pick up the car when it was done. The waiting area was clean and pleasant and every employee we dealt with was professional and courteous. Can't say enough good things about OOROO.”

Posted 2 months ago

WOW, thank you so much Robert and Patricia!

Posted 2 months ago

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OOROO is rated 4.9 based on 1,370 reviews