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OOROO Reviews

4.9 Rating 1,671 Reviews
98 %
of reviewers recommend OOROO
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About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous
Anonymous  // 01/01/2019
Excellent service
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Posted 2 months ago
Thanks Chuck!!
Posted 2 months ago
I spoke with Eddie on the phone to get a quote for my battery. Few days later called back and spoke with John to make the appointment to bring my car in. Both gentlemen were very helpful and I got in right away. The service was outstanding and they even brought me home while my car was being worked on. Rodney, was a hoot. I will definitely be bringing my car here in the future for any repairs. Thank you guys for being exceptional.
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Posted 2 months ago
Terrific! Thank you Michelle for sharing your experience. We are happy to help and we look forward to seeing you again next time!
Posted 2 months ago
Professional and up front and accurate assessments
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Posted 2 months ago
Thank you so much!
Posted 2 months ago
I have worked with OOROO in Green Valley for several years, and each time had a great experience with their commuication, price, and the quality of the service or repair. As a woman with very little knowledge of cars, I feel strongly that I can trust their assessment of my car's needs and their charges. A day ago, three issues were found with hefty pricetags for repair. Eddy went over each repair in detail, why it was necessary ( with photos to go over all along the way), and a timeline (what to do now, what could wait, and for how long). Two issues, brake and tire replacement, both of which I was expecting, turned out not to be necessary. We worked out a schedule for parts ordering and service that was easy for me to accommodate. How could one ask for anything more from a repair shop? So grateful, and I'm passing along my highest endorsement. How lucky we are to have a business and professionals of this caliber in our community!
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Posted 2 months ago
Jordan, we are so incredibly honored by the words you've shared. We are glad to have earned your trust and to have delivered the experience we aim to give all our customers each visit to share piece of mind as we know car care can be stressful. Thank you for taking the time to share your experience. We look forward to seeing you again soon!
Posted 2 months ago
George did a great job. I will definitely use Option again. No more waiting in shop!
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Posted 2 months ago
Thank you Elvia! We are so glad you enjoyed your experience with our Mobile services! We are happy to be able to help you where you need us at your home, workplace and at our shops.
Posted 2 months ago
I've been using this shop for over 20 years and have always found them to be honest and professional in the work they do. This visit was no exception.
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Posted 2 months ago
Charles, thank you so much!! We are honored to have earned your trust for so many years. We look forward to seeing you again next time you need us!
Posted 2 months ago
Only an oil change and checkup but performed with courtesy and professionalism and completion was right on time. I'm not a fan of Valvoline but with regular changes it's ok.
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Posted 2 months ago
Hi Donald, thank you for your rating and feedback. It is very valuable to us!
Posted 2 months ago
They are the very very best! They're always friendly and upbeat but most of all, they're an awesome shop! We wouldn't go anywhere else!
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Posted 2 months ago
Thanks Louise, we really appreciate you taking the time to share your experience!! We look forward to seeing again you next time!
Posted 2 months ago
Good service and good result.
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Posted 2 months ago
Hi Eli, thank you for your feedback, it is very valuable to us! We are glad you enjoyed your visit. We do hope to have an opportunity to deliver a 5-star experience next time!
Posted 2 months ago
Great timely/speedy service! Best pricing. So pleased to see realistic prices. We were very happy with our whole experience.
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Posted 2 months ago
Thank you so much Michael!!
Posted 2 months ago
Cheaper than my Mazda dealership. Shuttle was very convenient
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Posted 2 months ago
Thank you Alan! So glad to hear you enjoyed our complementary shuttle services as well.
Posted 2 months ago
The whole process was easy and professional. Chase and Mike are very personable, efficient, and professional. I arrived a little after 8 and had my keys before 10. I will be using OOROO for all my auto needs moving forward. They also offer a mobile services. Prices are fair and I received a text showing me the breakdown of all the charges. Definitely over and above service.
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Posted 2 months ago
WOW, thank you very much Doug! We are glad to hear about your experience. We look forward to seeing you again next time!
Posted 2 months ago
Great service and very friendly people
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Posted 2 months ago
Thank you so much!!
Posted 2 months ago
Nathan and staff were great. Customer service and communication were excellent. Handled all emissions paperwork, most hassle free auto repair experience!!
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Posted 3 months ago
Jason, wow, thank you so much!! We are honored to have earned your trust and hope to see you again next time!
Posted 2 months ago
Efficient, friendly, reasonably priced quality service. 👍
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Posted 3 months ago
Wonderful to hear, thank you Robert!
Posted 2 months ago
Ooroo service has been recommended on Nextdoor so many times so I took my car in for a more major repair. They were able to find the parts needed at a much more reasonable price, replaced them and it was a great first experience all around. I will definitely return.
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Posted 3 months ago
Jill, thank you so much for sharing and for giving us a try! We are honored to hear our community sharing about us on Nextdoor! We hope to see you again soon!
Posted 2 months ago
We loved Ooroo mobile services! George was personable, efficient, and knowledgeable. 10 out of 10! We’ll definitely use Oroo mobile again! (Frank was also an incredible facilitator!) Thank you all!
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Posted 3 months ago
Julie, so glad to hear about your experience. We are thrilled you had such a great experience with our mobile services! If there is ever work you need that we are unable to do through mobile services, we would be happy to help you in one of our shops too.
Posted 2 months ago
These guys rock! Very professional, friendly and knowledgeable. It made my life much easier and they also gave a banging deal when I joined the happy car club. Shout out to Andre, my technician for his attention to detail.
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Posted 3 months ago
Wow, thank you so much Dale! So glad to hear you are trying out our Happy Car Club subscription. We look forward to seeing you again for your next service!
Posted 2 months ago
It was a good experience. Mike & Nate were easy to deal with and displayed a professional mindset. They were prompt with answers and were not overzealous with their responses.
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Posted 3 months ago
Thank you very much Tyson! We are so glad to hear about your experience and hope to deliver a 5 star experience next time.
Posted 3 months ago
An Awesome shop
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Posted 3 months ago
Thanks Darryl!!
Posted 3 months ago
OOROO is rated 4.9 based on 1,671 reviews