Name: OOROO
Address: 12945, North Oracle Road, 12945, North Oracle Road, Tucson
Rating: 4.91

“Great service!”

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Posted 2 months ago

Thank you Karen!!

Posted 2 months ago

“Great service, personable and attentive”

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Posted 2 months ago

So glad to hear that Wayne, thank you!

Posted 2 months ago

“Everything was good”

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Posted 2 months ago

Steve, thank you!

Posted 2 months ago

“Mark and his crew at ooroo always take good care of me. You can count on them to take care of you like family. Highly recommend taking your vehicle to them for your services.”

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Posted 2 months ago

Wow Sami! Thank you for sharing such kind words. We hope to see you again soon!

Posted 2 months ago

“On time and convenient service.”

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Posted 2 months ago

Terrific, thanks Perry!

Posted 2 months ago

“Frank Alvarez was very professional and courteous. He answered all my questions. I will definitely use your company again.”

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Posted 2 months ago

Thanks Kimberly!

Posted 2 months ago

“Best customer service I have seen yet in Green Valley, they listened to me about what might be wrong and they started diagnosing right away, fix what they found, which no one was able to do, and sent me on my way. Treated me like a human being and not like a retired rich , stupid person which I am non of the above....Tnx Mike and service crew, you're the best.”

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Posted 2 months ago

Richard, thank you! We are happy we could help and honored to have earned your trust. We hope to see you again next time!

Posted 2 months ago

“After an issue with my vehicle, O0ROO was very diegelent in identifying and correcting the problem.”

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Posted 2 months ago

Sandra, thank you for taking the time to share your experience!

Posted 2 months ago

“Very happy with there service. Great. Place”

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Posted 2 months ago

Thank you so much Don!!

Posted 2 months ago

“The service was fine and the courtesy shuffle driver was great. They did not reset the tire pressure monitor so I got an alert and had to stop at a gas station to check the tires. All tires were pumped to 36 pounds when the manufacturer clearly says they should be 32 pounds. I booked the service using Oroo’s app on my iPhone. The facility had no record of the appointment and laughed about me using new technology.”

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Posted 2 months ago

Thank you for taking the time to leave your feedback, it is very valuable to us! We’re sorry to hear about your experience when you came into the shop and your appointment was not found. We have followed up with our team and are looking into any technological errors that may have occurred in our system. After inspecting your vehicle our team discovered the tire light on your dash was for a tire rotation. We apologize that the sensors were not reset following your service. The PSI of 36 when your tires are warm is within the normal range. The recommendation is a PSI of 32-33 when cold. If lowered too much the sensor may trigger again if it gets cold enough outside causing the tires to be underinflated. We hope to have the chance to see you again and deliver a five-star experience next time. Thank you!

Posted 2 months ago

“I would recommend this place to everyone. Nate helped me out and I just have to say, his customer service and communication is what made me choose Ooroo over my other options. I took my car in to do an alignment after getting new tires put on. They did more than just that. They inspected the whole thing and even took pictures and sent me a link that had a review of my car; parts that needed attention and parts that didn’t. I just picked my car up today and it’s running like new. I am so excited to have finally found a place I trust.”

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Posted 2 months ago

Savannah, thank you so much! We really appreciate you taking the time to share your experience. We are honored to have earned your trust!

Posted 2 months ago

“I am happy with the work but not happy about communication. I live about 20 minute drive from the shop and the shop closes at 5:30, and I had to call 15 minutes to 5:00 to check what time to pick up my car, which was dropped off 8:00 AM for oil/filter change. This happened twice.”

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Posted 2 months ago

Hi Kamran, thank you for taking the time to provide this feedback! We're sorry our communication wasn't nearly as good as we always want it to be, reaching out to you with updates sooner. Our team communicated that it would be most of the day when you dropped off, but we understand it can be difficult to be without your vehicle for that long. We are happy we could provide you with a ride through our complementary shuttle service while we worked on your car. Alternatively, we offer mobile services that can help you at home or at work in addition to specific waiting afternoon appointments. We hope this can be a helpful option for you in the future. We would love the opportunity to deliver a five-star experience for you next time!

Posted 2 months ago

“It was so convenient, to have my oil changed at my house. Andre did a fantastic job, and upheld the same service, as I would have gotten in the shop. I am greatly appreciative for that service.”

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Posted 2 months ago

Thank you Gary! So glad to hear your experience with our mobile services.

Posted 2 months ago

“Friendly, polite, and very thoughtful besides proficient. They went through the entire car taking pictures which showed the good, bad, and the ugly. I left realizing that my 26 year old Camry required some work in order to bring it back to a totally new and efficient automobile once again. Awesome!”

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Posted 2 months ago

Thanks so much Robert!

Posted 2 months ago

“Friendly, polite, and very thoughtful besides proficient. They went through the entire car taking pictures which showed the good, bad, and the ugly. I left realizing that my 26 year old Camry required some work in order to bring it back to a totally new and efficient automobile once again. Awesome!”

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Posted 2 months ago

Terrific to hear! Thank you Robert!

Posted 2 months ago

“Friendly, polite, and very thoughtful besides proficient. They went through the entire car taking pictures which showed the good, bad, and the ugly. I left realizing that my 26 year old Camry required some work in order to bring it back to a totally new and efficient automobile once again. Awesome!”

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Posted 2 months ago

Robert, so glad to hear about your experience! Thank you for taking the time to share.

Posted 2 months ago

“Excellent, dependable, reliable & accurate.”

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Posted 2 months ago

Thank you so much Phil!

Posted 2 months ago

“Service tech George was wonderful.”

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Posted 2 months ago

Thanks Nancy!!

Posted 2 months ago

“These guys are great! As always outstanding personal customer service with a smile and professionalism. I brought my Z350 in for a laundry list of items to be repaired and have the car completed before the end of the day was a must for me. They understand my request and had all parts available for the scheduled date ahead of time and was able to have my vehicle completed hours before the close of business OOROO Queen Creek went above and beyond to ensure my vehicle was completed on time and with respect to my wallet. Thank you guys for your outstanding personal customer service.”

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Posted 2 months ago

WOW! Thank you so much for the kind words Martin! We really appreciate you taking the time to share your experience. We are so glad to have been able to quickly help you and your vehicle to be back on the road safe. We hope to see you again next time you need us.

Posted 2 months ago

“Had some warranty work done, which is a first time i had to do it,but went smoothly, they fixed the issue and spent the time to see what was causing it to make sure it was not going to happene agai, Did it a timely manner and explanied wjat they did. As usual top notch service and will continue to se and reccomend OOROO auto”

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Posted 2 months ago

Thank you Curt! So glad to hear about your experience. Thank you for recommending OOROO to others. We hope to see you again next time you need us!

Posted 2 months ago

OOROO Reviews