I have been servicing my car at OOROO for quite some time with no problem. This repair event went very poorly. They were unable to fix an A/C/Heating problem. It took 3 visits over several weeks to finally resolve the problem. This wasn't an inexpensive repair and I was very frustrated and inconvenienced at the inabiity to resolve the problem. They don't seem to make sure the repair works before they return the car.