Overall, the experience was very good. Being able to sell our home fairly quickly without the need of making repairs or upgrades, or needing to prepare for showing, suited our needs. The agent from Opendoor was very helpful. Unfortunately, our agent switched to a different team midway in our sale process, so we had to adjust to a new agent. The new agent did a fine job, but the switch did cause us a little anxiety. A suggestion: be sure to give sellers like us—senior citizens, never having done an online sale before—all the support and explanation possible. There were times in the process when we weren't sure what was happening or what was required. That being said, once we were able to reach the agent, he helped us understand where we were in the process and what was coming next. We used both email and telephone to reach the agent. His response time was prompt, less than three hours, usually much less.