Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.40

4.4 Rating 3,459 Reviews

85 %

of reviewers recommend Opendoor

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410 N Scottsdale Rd, Ste 1600,
410 N Scottsdale Rd, Ste 1600
Tempe
85281

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

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“I was working a full-time job and building a new home(personally). I did not have time for a real estate company and dealing with an agent, showings, and all the things that goes into that. Opendoor made it very easy to show my home, proceed through closing, and sell my home with minimal effort. They were extremely professional and I felt they were by my side every step of the way. Anytime I had questions, I knew I could call and get answers. And I did just that and they were prompt and courteous. The closing was just as smooth as it should have been. I was very pleased with the overall process, their professionalism, and the outcome. Thanks so much for your time and attention! I highly recommend open door to anyone that wants to avoid the real estate and realtor nonsense. Opendoor is a great company with great people. Thanks!”

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(Nashville) - Posted 3 years ago

We love hearing stories like yours, Brady! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!

Posted 3 years ago

“Very deceiving journey designed to wear you down and lower price. My initial offer was $630K before pictures but it did include a detailed home condition survey I was more than honest about (said home was just ok). I take pictures. Then weeks, not days later, and my price dropped to $595K. For context a realtor estimated $585K as a realistic regular market price. But wait, that price comes with two paths. Take cash now and they charge you 13% (not including typical closing fees) or wait for them to sell later and this fee gets closer to 6% plus holding fees. The second path is still higher than a typical broker and you carry the same risk of where the market is headed. Their holding fees were more than my mortgage. Then the inspection happened and they charge me another $4K to cover up duct work in the basement that is obvious in the pics I took. They also switched my lock box during this inspection and they did not even own the home! Two weeks after closing and they did not do the repairs they claimed were needed and listed the home for $550K. Given they are in the business of flipping this proves how deceptive the fees are since they are still making money after selling it for $45K less than what they “paid” me. Also take screen shots of the app because these numbers disappear as you move through the process and I argued over that fact as well. It is insulting how “transparent” they claim to be. I asked for a normal closing statement to compare to the contract. I understand many items would be TBD but what was described on the phone about fees and repair credits did not match the contract. They acted like this was unreasonable. I got said closing statement 2 days before closing and sure enough the phone conversation did not match, but now I can’t prove that. Lucky for me I likely broke even given I am pretty sure my original realtor was overestimating the final sale price.”

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Posted 4 days ago

“I would strongly caution anyone considering selling to Opendoor. Opendoor initially evaluated my home using an incorrect square footage of 1,368 instead of the documented 1,824. After I pushed to have this corrected, my revised offer included a $3,064 repair deduction. After their inspection, that deduction suddenly increased to $21,869. An additional $18,805.70. Here’s the problem: Opendoor’s own inspector described the roof and major systems as being in good condition, identified minor cosmetic damage, and characterized the remaining defects as relatively minor. Previous water staining was documented, but none appeared wet during inspection. I repeatedly requested an itemized explanation of how these findings justified nearly $19,000 in additional deductions. Instead, I was directed to 3 broad dashboard categories (interior repairs, exterior repairs, other repairs) without individual repair costs. During a phone call, my representative confirmed these amounts were hypothetical estimates for potential damage, not actual contractor quotes. She also confirmed that if repairs cost less, I would receive none of the difference. They suggested I complete repairs myself and submit documentation for reevaluation, but refused to identify how much of the deduction was allocated to each repair or guarantee any reduction afterward. Escalating my concerns resulted in essentially the same response: accept the deduction, repair the property at my expense, or cancel. Meanwhile, Opendoor was charging approximately $42,714 in service fees. I’m not disputing Opendoor’s right to account for risk. I’m disputing the magnitude of the adjustment and the lack of transparency supporting it. Their own published seller guidance describes itemized adjustments and opportunities to question deductions, yet my repeated requests for meaningful explanations went unanswered. I chose to walk away.”

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Posted 2 weeks ago

“I scheduled an appointment for a home appraisal and no one showed up. I got several messages stating someone will be with you shortly. The appointment was for 3:00pm, at 4:25pm I received a call from a relator asking to reschedule for the next day at 2:30. I reluctantly agreed, because I was very frustrated for waiting for over and hour and the relator on the phone couldn't be bothered with an explanation or a reason for the missed appointment. I take off work AGAIN the next day to meet at the appointed time of 2:30pm... NO ONE showed up, not even a phone call. VERY VERY disappointed in the service, especially since I've only heard good things.”

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Posted 2 weeks ago

“The worst experience ever still have not be paid for my second half of the payment for my home and now someone is living in it. Do not trust open door on the repairs. I have gotten nothing but lies and no call back .”

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Posted 3 weeks ago

“Avoid this company at all costs. I cannot stress this enough—DO NOT WORK WITH THEM. They operate with dishonest practices and should face regulatory action. Initially, I recognized I'd be paying a premium for speed. Their offer came in nearly $125k below my home's worth, plus excessive fees. My wife and I opted for their "immediate cash, remainder later" option, which turned out to be the worst financial choice we've ever made. They allowed me to set the listing price at $371k while providing $260k upfront. The platform warned "selling may take additional time at this price," yet this wasn't even the highest listing they'd permit—that ceiling was $385k. After transferring the deed and title to them, I received $260k initially, leaving them owing me $111k (minus their charges). However, that remaining amount will never materialize due to their post-transfer marketing approach. They listed at $371k, but within five days, reduced it by $9k. Frustrated, I accepted this. Then, in under three weeks, they slashed it another $14k—totaling a $23k reduction in my deferred payment. Meanwhile, they still collect their commission and profit margins. Their promotional strategies are misleading and warrant investigation. How can they justify extracting Americans' most valuable assets through such underhanded tactics? I was promised they'd maximize my home's sale value, which proved entirely false. Why permit me to select the list price if you're deliberately implementing aggressive price reductions? Who cuts a home's price by $24,000 in less than a month? These details remain hidden until you've already surrendered your property. I fell victim to deceptive bait-and-switch schemes promising "maximum" home value. Now I lose sleep over their treatment of my family, showing zero guilt or responsibility. Remember—justice will eventually arrive. To Opendoor: thank you for devastating my family financially through your falsehoods and fraudulent marketing.”

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Posted 1 month ago

“This review is more about the service and inept processes at Opendoor in the Tampa/St Petersburg area. Specifically agent Gal Avraham. We answered the ad about cash offers and received a “preliminary” offer quickly. We were told we needed a home walk through which we completed quickly. Four or five days later we received our “final” offer and about 7 days to sign it. The offer was $33,000 dollars less than the “preliminary” offer and included $3,000 for “repairs”. No explanations provided. We were “assigned” agent Gal Avraham and received a text message that we should make a consultation appointment through an embedded link. I was given several days and times as choices and I chose Sunday at 5pm. I received a confirmation email for that time. The time came and went and I tried calling, texting and emailing the agent and finally reached an answering service that stated emphatically “they don’t work weekends” and could not understand how I had a confirmed appointment. I was told to reschedule, which I did for the following Monday at 2:20pm. I tried all morning to make sure it was confirmed with no luck. Obviously 2:20 came and went with no call. I did however receive both text and email that my offer would expire the next day on Tuesday. Other issues: the preliminary offer has an inflated buying offer. And I have to assume it was done before any compatibles were looked up because when the final offer arrived those compatibles were used to justify a selling price $33,000 less. The numbers they use for their fees and closing cost increased between prelim and final offers. And their service fee is 14.891%!! That’s about 9.3% HIGHER than the realtor commissions paid on a normal sale. I understand you are paying for speed of closing and the convenience of not have to sell though a realtor. But one and a half times the realtor rate PLUS deductions for minor repairs and closing costs? And to charge that for the poor and inept service Opendoor provides. We’ve wasted almost 2 weeks dealing with these people. You don’t have to. There are plenty of companies that offer this cash service. Don’t settle for this crappy company. And for sure stay away from Gal Avraham. I still have heard nothing back from him.”

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Posted 1 month ago

“All I can say is Thank You! Thank You! Thank You! to Opendoor and their Amazing team!!! Andrea my sales specialist was phenomenal and her manager David Villaseñor provided a great experience and customer service. I HIGHLY RECOMMEND OPENDOOR! They are the REAL DEAL!”

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Posted 2 months ago

“Just awful. Third party agent who was to meet us at our old home cancelled the appointment less than an hour ahead of time. We had just driven hours from our new home in another city, when I called Opendoor they said oh well you can just do the assessment yourself with your cell phone. Nope, my iPhone is an older model and their fancy app doesn't work. We're closing with another company in 2 weeks.”

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Posted 2 months ago

“I filled out all the information, provided details about the house, submitted everything requested and then some, offering up details regarding some things that may need/require attention, etc (eg. the deck). They came back with a Cash Offer (LOW, but I expected that, because the Marketing says "no repairs, as-is, etc". I Accepted the "reasonable" Low Ball offer. Then, when the house inspections came back - Opendoor wants to Deduct from the Agreed upon Low Offer, for Deck repair?!?! This is 100% Bait and Switch, False-Advertisement in my book, I don't Care what fine print there may be. There wasn't even a discussion about it. It was take it or leave it. This is still fresh, and I am Furious about it... Time Spent, Time Wasted I wont get back. Unacceptable.”

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Posted 2 months ago

“Zero communication. Avoid this company if you want a smooth transaction!”

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Posted 2 months ago

“I recently sold my remote investment property to OpenDoor, and the experience was excellent from start to finish. Selling a property from out of town could have been stressful, but OpenDoor made the entire process simple, organized, and hassle-free. Communication was clear, everything stayed on schedule, and the transaction was handled professionally. While the offer was a little lower than what I might have received on the open market, the convenience, speed, and certainty of the sale made it a worthwhile tradeoff. A special thank you to Andrea Bilducea for her exceptional support throughout the process. She was professional, responsive, and a pleasure to work with. Her communication and attention to detail made everything easy and seamless.I highly recommend OpenDoor and Andrea to anyone looking for a smooth, reliable, and stress-free home selling experience.”

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Posted 3 months ago

“We had our final offer inspector out last Sunday. We were told 3-5 business days to get our final offer. Nothing...It is now Monday, the 6th business day. Unacceptable. Our closing is in 2 weeks.”

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Posted 3 months ago

“I thought I was going to have a positive relationship with Opendoor. I felt I understood all of how they do business. I read many positive reviews, so I continued to pursue working with them. It’s complicated, so I ask tons of questions. I went far enough down the road to get final closing information sheet and realized that after all normal procedures in closing ie. Paying off first and second mortgages, closing costs. The final amount I was going to walk away with was $$4400.00, on a house worth $500,000.00. My mortgages came to $78000.00, which I expected, I expected fees and closing costs. What I didn’t expect that as part of what they do when it’s time to close, Opendoor determines the final percent I have to pay for them to sell my house. It was EXORBITANT, about $132,000.00. I would have walked away with $4400.00. Opendoor is in this to MAKE lots of money and if you go with them you are likely to get ripped off. I suggest you go with a reputable realtor to sell your house, yes realtors have a fee to sell your house, but at least they are working for you and a good sale all the time.”

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Posted 3 months ago

“Good guy. Text back fast. Respond fast”

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Posted 4 months ago

“sincerely hope this keeps other people from making the same mistake that we did. DO NOT GO WITH OPEN DOOR. They steal, they cheat, they lie. Not only did they low ball us on the price of our home much less then market value,but they withheld the remaining portion of our contract. We split the sell proceeds, to be in 2 installments and they stiffed us on the second portion. We signed documents to receive the second installment upon closing on the sale of our home and they never paid. They gave thousands upon thousands to a third party that did not have any legal right to any of it and did so without our permission or consent and kept the rest for themselves. They made up bogus claims of repairs when inspection said otherwise and showed no reciepts for those so called repairs. The amounts did not add up to what we agreed on in writing and on our contract. We will never use them again for any sale or purchase. We have made a complaint to the Commissioner and to the Better Business Buerue for the unethical dealings and illegal theft. Hopefully they can't do this to any more trusting costumers. When we confronted Open Door on the matter all they said was "take us and the 3rd party to court". They have no remorse for stealing and misusing us and no conscience or heart to do the RIGHT thing. NOT a company of INTEGRITY, just crooked dealings.”

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Posted 4 months ago

“sincerely hope this keeps other people from making the same mistake that we did. DO NOT GO WITH OPEN DOOR. They steal, they cheat, they lie. Not only did they low ball us on the price of our home much less then market value,but they withheld the remaining portion of our contract. We split the sell proceeds, to be in 2 installments and they stiffed us on the second portion. We signed documents to receive the second installment upon closing on the sale of our home and they never paid. They gave thousands upon thousands to a third party that did not have any legal right to any of it and did so without our permission or consent and kept the rest for themselves. The amounts did not add up to what we agreed on in writing and on our contract. We will never use them again for any sale or purchase. We have made a complaint to the Commissioner and to the Better Business Buerue for the unethical dealings and illegal theft. We are told their license will be revoked so they can't do this to any more trusting costumers. When we confronted Open Door on the matter all they said was "take us and the 3rd party to court". They have no remorse for stealing and misusing us and no conscience or heart to do the RIGHT thing. NOT a company of INTEGRITY, just crooked dealings. See less Edit Delete Share”

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Posted 4 months ago

“I got rid of everything in my home in order to clear on time. 6/15/26 Or else I'd have to pay them $4000. Two days after clearing 6/17/26 and spending money on hotels. They moved my clearing date due to incomplete paperwork to the 17th. Then said they can't help me due to payoffs. Now I'm forced to live in an empty home. No bed no tables no plates no cups. I got rid of everything i had and no one cares about the BS they put me through. The money and time I wasted for nothing. Feels like a cruel joke at this point. If you work with them, do the numbers before you take action. I'll be sleeping in a chair tonight. Thank you.”

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Posted 4 months ago

“Hello there. I would give a zero if I could. They started with a pretty nice offer and claimed I had more than one account linked so I would address it, and bring it to their attention to correct it and they tell me they did yet they did not over and over again to nearly 9 to 10 times without exaggeration and each time I offer would expire so they tell me when my offer expires their offer drops in price. So what they’re telling me is they’re cheating me out of their first offer because they could not resolve or fix the account issues, which there was no accountability taken by open door and their incompetent representatives that keeps texting and calling me. Each customer experience was different and they tell me they resolved it and yet they did not. I have everything documented. If they only stuck to their first offer because that is not my fault, they could not correct it then maybe we could have done business, but poor Customer Service and the lack of trying to resolve anything with good conscience and ethics as why open door failed on this.”

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Posted 4 months ago

Opendoor offers expire quickly because they’re based on current market conditions and anticipated resale risks, which can change over time. Once an offer expires, it does not automatically decrease in value; any difference in a new offer reflects updated market insights and revised risk for that specific home. We recognize that our communication fell short in explaining this, and we appreciate you sharing your feedback so we can improve. We hope that, if given another opportunity in the future, we can provide the selling experience you were looking for when you first reached out to us.

Posted 4 months ago

“My experience was positive due to the prompt and professional way my complaint was addressed. I was thankful to receive a full refund last week, reflecting the team’s dedication.”

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Posted 6 months ago

“I run a house inspection company. We regularly coordinate with listing agents to gain access to the home for inspection. This is my regular experience with opendoor (I now call them “sealed” door). I call, text and email the listing agent several days prior to the inspection. No reply to any of them. Day of inspection it is me, and two of the buyers contractors there twiddling our thumbs in the driveway for over an hour because we have still not been able to contact the listing agent for access codes. We call open door, again, no answer and no call back. Finally, I was able to have the buyers agent come to the rescue as always and reach across the table and contact the actual owners to get access. Do not use this company if you want to sell your home. Use a real agent. These clowns are on a perpetual lunch break.”

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Posted 7 months ago

Thank you for taking the time to share this feedback. The coordination process you've described is something we take seriously. This kind of insight from inspectors and industry professionals is paramount as we work to improve. We'd like to look into the specifics of what happened here. Would you mind emailing us at executive.experience@opendoor.com with the property address and a copy of this review? We'll make sure it gets to the right team. No obligation on this and thank you again for sharing.

Posted 6 months ago

Opendoor is rated 4.4 based on 3,459 reviews