Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.41

“We had our final offer inspector out last Sunday. We were told 3-5 business days to get our final offer. Nothing...It is now Monday, the 6th business day. Unacceptable. Our closing is in 2 weeks.”

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Posted 2 weeks ago

“I thought I was going to have a positive relationship with Opendoor. I felt I understood all of how they do business. I read many positive reviews, so I continued to pursue working with them. It’s complicated, so I ask tons of questions. I went far enough down the road to get final closing information sheet and realized that after all normal procedures in closing ie. Paying off first and second mortgages, closing costs. The final amount I was going to walk away with was $$4400.00, on a house worth $500,000.00. My mortgages came to $78000.00, which I expected, I expected fees and closing costs. What I didn’t expect that as part of what they do when it’s time to close, Opendoor determines the final percent I have to pay for them to sell my house. It was EXORBITANT, about $132,000.00. I would have walked away with $4400.00. Opendoor is in this to MAKE lots of money and if you go with them you are likely to get ripped off. I suggest you go with a reputable realtor to sell your house, yes realtors have a fee to sell your house, but at least they are working for you and a good sale all the time.”

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Posted 3 weeks ago

“sincerely hope this keeps other people from making the same mistake that we did. DO NOT GO WITH OPEN DOOR. They steal, they cheat, they lie. Not only did they low ball us on the price of our home much less then market value,but they withheld the remaining portion of our contract. We split the sell proceeds, to be in 2 installments and they stiffed us on the second portion. We signed documents to receive the second installment upon closing on the sale of our home and they never paid. They gave thousands upon thousands to a third party that did not have any legal right to any of it and did so without our permission or consent and kept the rest for themselves. They made up bogus claims of repairs when inspection said otherwise and showed no reciepts for those so called repairs. The amounts did not add up to what we agreed on in writing and on our contract. We will never use them again for any sale or purchase. We have made a complaint to the Commissioner and to the Better Business Buerue for the unethical dealings and illegal theft. Hopefully they can't do this to any more trusting costumers. When we confronted Open Door on the matter all they said was "take us and the 3rd party to court". They have no remorse for stealing and misusing us and no conscience or heart to do the RIGHT thing. NOT a company of INTEGRITY, just crooked dealings.”

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Posted 1 month ago

“sincerely hope this keeps other people from making the same mistake that we did. DO NOT GO WITH OPEN DOOR. They steal, they cheat, they lie. Not only did they low ball us on the price of our home much less then market value,but they withheld the remaining portion of our contract. We split the sell proceeds, to be in 2 installments and they stiffed us on the second portion. We signed documents to receive the second installment upon closing on the sale of our home and they never paid. They gave thousands upon thousands to a third party that did not have any legal right to any of it and did so without our permission or consent and kept the rest for themselves. The amounts did not add up to what we agreed on in writing and on our contract. We will never use them again for any sale or purchase. We have made a complaint to the Commissioner and to the Better Business Buerue for the unethical dealings and illegal theft. We are told their license will be revoked so they can't do this to any more trusting costumers. When we confronted Open Door on the matter all they said was "take us and the 3rd party to court". They have no remorse for stealing and misusing us and no conscience or heart to do the RIGHT thing. NOT a company of INTEGRITY, just crooked dealings. See less Edit Delete Share”

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Posted 1 month ago

“I got rid of everything in my home in order to clear on time. 6/15/26 Or else I'd have to pay them $4000. Two days after clearing 6/17/26 and spending money on hotels. They moved my clearing date due to incomplete paperwork to the 17th. Then said they can't help me due to payoffs. Now I'm forced to live in an empty home. No bed no tables no plates no cups. I got rid of everything i had and no one cares about the BS they put me through. The money and time I wasted for nothing. Feels like a cruel joke at this point. If you work with them, do the numbers before you take action. I'll be sleeping in a chair tonight. Thank you.”

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Posted 1 month ago

“Hello there. I would give a zero if I could. They started with a pretty nice offer and claimed I had more than one account linked so I would address it, and bring it to their attention to correct it and they tell me they did yet they did not over and over again to nearly 9 to 10 times without exaggeration and each time I offer would expire so they tell me when my offer expires their offer drops in price. So what they’re telling me is they’re cheating me out of their first offer because they could not resolve or fix the account issues, which there was no accountability taken by open door and their incompetent representatives that keeps texting and calling me. Each customer experience was different and they tell me they resolved it and yet they did not. I have everything documented. If they only stuck to their first offer because that is not my fault, they could not correct it then maybe we could have done business, but poor Customer Service and the lack of trying to resolve anything with good conscience and ethics as why open door failed on this.”

Helpful Report

Posted 1 month ago

Opendoor offers expire quickly because they’re based on current market conditions and anticipated resale risks, which can change over time. Once an offer expires, it does not automatically decrease in value; any difference in a new offer reflects updated market insights and revised risk for that specific home. We recognize that our communication fell short in explaining this, and we appreciate you sharing your feedback so we can improve. We hope that, if given another opportunity in the future, we can provide the selling experience you were looking for when you first reached out to us.

Posted 1 month ago

“My experience was positive due to the prompt and professional way my complaint was addressed. I was thankful to receive a full refund last week, reflecting the team’s dedication.”

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Posted 3 months ago

“I run a house inspection company. We regularly coordinate with listing agents to gain access to the home for inspection. This is my regular experience with opendoor (I now call them “sealed” door). I call, text and email the listing agent several days prior to the inspection. No reply to any of them. Day of inspection it is me, and two of the buyers contractors there twiddling our thumbs in the driveway for over an hour because we have still not been able to contact the listing agent for access codes. We call open door, again, no answer and no call back. Finally, I was able to have the buyers agent come to the rescue as always and reach across the table and contact the actual owners to get access. Do not use this company if you want to sell your home. Use a real agent. These clowns are on a perpetual lunch break.”

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Posted 4 months ago

Thank you for taking the time to share this feedback. The coordination process you've described is something we take seriously. This kind of insight from inspectors and industry professionals is paramount as we work to improve. We'd like to look into the specifics of what happened here. Would you mind emailing us at executive.experience@opendoor.com with the property address and a copy of this review? We'll make sure it gets to the right team. No obligation on this and thank you again for sharing.

Posted 3 months ago

“They provided me an offensive offer for my home and then also tacked on commission and other fees. I would not waste my time with them. Your better off finding a more sensible way to sell your home. Their goal is to maximize profits.”

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Posted 4 months ago

“All cash offer was insulting as it was $30,000 less that the home sold for 3 years ago and the market value has only increased since then and the offer to help sell your home with an agent is just way to price gouge consumers by charging all of the same fees as a traditional agent plus a $5,000 open door service fee on top of the traditional charges. We sold to Opendoor in 2022 and the process was a great experience so we thought we would try it again. We had no idea the customer service had changed so drastically and that the offers given now would be so insulting and just a way for the company to try and grab property at lower than market prices for people who are desperate to sell and have few other options. Why would anyone use open door as an agent just to pay extra fees for the privilege of using open door to sell?”

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Posted 5 months ago

We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering. We appreciate you for taking the time to share and hope that down the line, if given the opportunity, we can deliver upon the expectations that brought you to us in the first place. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at executive.experience@opendoor.com. Please provide the property address and a copy of your original review.

Posted 5 months ago

“Worst ever. I would never recommend to buy a house from Opendoor, or sell with them! I bought my house from them in 2023 and they were a nightmare to deal with. They are a half-azz company who likes to flip a section of a home and then overprice it wayyyy over it's value. Luckily, I got my house for a good deal, but I see it's a trend with Opendoor to sell for too high and end up coming down on the sale price because their houses won't sell. A half-azz company that does a half-azz job. I hope they run out of business eventually or start hurting because they're no good!”

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Posted 5 months ago

Thank you for taking the time to provide feedback about your experience with us. We are always trying to find ways to improve the way that we show up for our customers. Can you please email us at executive.experience@opendoor.com and provide us with the property you attempted to work with us on as well as a copy of this review and any additional insights you might have so we can dig into this further? No requirement to do so and thank you again for your time and feedback.

Posted 5 months ago

“A company that indiscriminately sets low prices”

Helpful Report

Posted 5 months ago

We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering. We appreciate you for taking the time to share and hope that down the line, if given the opportunity, we can deliver upon the expectations that brought you to us in the first place. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at executive.experience@opendoor.com. Please provide the property address and a copy of your original review.

Posted 5 months ago

“Completely wasted my time. They gave me an initial great offer and then never showed up to do the inspection and go through the rest of the process. Made multiple attempts to contact them and reschedule an inspection only to get runarounds. So dissapointed and feel that they wasted my time.”

Helpful Report

Posted 5 months ago

We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering. We appreciate you for taking the time to share and hope that down the line, if given the opportunity, we can deliver upon the expectations that brought you to us in the first place. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at executive.experience@opendoor.com. Please provide the property address and a copy of your original review.

Posted 5 months ago

“Absolutely Ridiculous! Do not use thus disreputable company. It will be a complete waste of time. If you do we are deceitful, rude, and hire people that must be really desperate for a job. I was ready to sell my house and expected the offer to come and higher than the estimate instead of sending them a video the insisted on sending somebody out so now my entire home is videotaped and I don’t know where the video went to, but I went with it because I am dealing with a big company. The rep they said had no ID and was in a big rush the Rep Opendoor never sent me a final offer but wanted to talk to me and asked me why I’m interested in selling my home. I asked him what is the offer and he gave me an offer $100,000 less if I wanted to have them sell me my home for me and $200,000 less to get a cash offer. Why in the world would I do business with this company and lose 200,000 when the houses on my street sold for what their original offer was when I told the rep Boris that it was a waste of my time he said it was a waste of his time too kind of business sends out an offer, videotapes your home, and then gives you a lowball offer in this California market and my community we’re home so quickly so I will put it on the market myself and never deal with a company like Opendoor again. I’ve used them in the past, but they have rarely changed.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to provide honest feedback about your experience with us. We are always trying to find ways to improve the way that we show up for our customers. If you are inclined, you can email us at executive.experience@opendoor.com and provide us with the property address you attempted to work with us on as well as a copy of this review and any additional insights you might have so we can dig into this further. No requirement to do so, and thank you again for your insight.

Posted 7 months ago

“Opendoor caused my husband and I an incredible amount of stress and participated in misleading marketing in an attempt to corner us into a horrendous offer during one of the most important financial decisions of our life - purchasing/ selling a home. We initially provided information on our home (address, bed/ bath, square footage) and were provided a preliminary offer of $540,000 for our house. We recognize that this offer would likely not be the true final offer, but were reassured when we called our rep and were informed that Opendoor was evaluating a final offer in the range of $514,000-$540,000. We provided numerous required videos and pictures of the property along with a lifetime foundation warranty, new roof warranty/ proof, and information on our new AC/ Water Heather promptly. After waiting two weeks we were told they didn't have all of the required videos forcing further delays until we could get a final offer. Our final offer was $375,000 (including their 5% fee). They valued our home at $407,800 - $106,200 LOWER than the lowest range they had stated they were using to determine our final offer. As my current mortgage is $585,000 I could not possibly stomach a $200,000 loss to move forward. I immediately reached out to our rep (email, phone) to try to understand if there was a mistake. She said that was the final offer they came to and no adjustment could be made. Our entire process with Opendoor was incredibly disappointing and wasted weeks of our life trying to ensure they had everything they needed to make an informed decision. If you are interested in getting taken advantage of we highly recommend them for your home selling needs!”

Helpful Report

Posted 7 months ago

Thank you for taking the time to provide detailed feedback about your experience with us. We are always trying to find ways to improve the way that we show up for our customers. Can you please email us at executive.experience@opendoor.com and provide us with the property address you attempted to work with us on as well as a copy of this review and any additional insights you might have so we can dig into this further? No requirement to do so, and we thank you again for your time and candid feedback.

Posted 7 months ago

“$100k in FEES????? Really? This is what you call a fair offer? This is on a move in ready home that is fully updated. Not sure how you people sleep at night”

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Posted 8 months ago

“I felt weak, but the team gave me courage.”

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Posted 10 months ago

“We purchased a home through Opendoor and are extremely disappointed with the lack of transparency in our experience. After moving in, we discovered extensive pet urine damage to the baseboards and subflooring that had been heavily concealed with air fresheners, new carpet, and paint. The inspection report only noted vague “moisture” issues, and the listing photos appeared digitally enhanced, creating the impression of a clean and well-maintained home. As a military family with young children, including one with serious respiratory health concerns, this has been more than an inconvenience — it has become a daily health issue. Despite our attempts to remediate with professional cleaning and air purifiers, the odor and contamination persist. We did receive a small credit at closing, but it was specifically for a broken dishwasher and minor cosmetic items, not for this kind of extensive hidden damage, furthermore, negotiating even that small credit was extremely difficult with their team. We trusted Opendoor to be transparent and ethical, but we feel the property was misrepresented and material issues were withheld. For families like ours, purchasing a home is a major decision built on trust, and unfortunately, that trust was broken. Reconsider buying from this company.”

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Posted 11 months ago

“I was looking to sell my condo fast and Opendoor seem to be a good option to sell it fast. Opendoor offer was $152,000 less than want I ended up selling it for in just 3 weeks. If everyone is looking to deal with them, just get a second opinion from a realtor.”

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