I am at the very beginning of my home buying process with Opendoor, so I will have to come back frequently to update this review. I would first like to start out by saying that the customer service that I have received so far as been absolutely fabulous. I love that every interaction that I have had with this company has been facilitated through a live person. it is a pleasant change to be able to speak to a live person rather than try to navigate a serious of automated prompts in order to find out information. Iiked that I could view homes, schedule tours, and make an office through the app, but every interaction requiring a response was followed-up on within an hour by a live person. Next the pre-approval and loan process were very simple., convenient, and easy to understand. After submitting my application, I was paired with a loan processer (Chase) who was both professional and knowledge. When I was ready to view homes I was paired with a realtor (Dwayne) who also was extremely professional, knowledgeable, and helpful. Because of Opendoor's quick response, I was able to tour a home and submit a bid all within a 24 hour period. In an extremely competitive market, Opendoor's cash buyer benefit helped me to secure an acceptance from the buyer. I can't wait to update you on what happens next.