Peter Albert
Opendoor did a good job accomplishing the purpose of purchasing my home. Still, my communication with the individual assigned to me as my coordinator wasn’t as I liked. Each time I called him, I got his mailbox. He would then at some point call me back. Sometimes it was very quick, other calls, may not so quick. My guess is he was busy, and I can understand that. The thing is, when he returned my calls, quickly or not, he sounded like he was in a tunnel, and it was difficult to hear and understand him. I never found out if it was just the service from the phones, or he was on speaker phone[which I understand can play havoc with quality on the other end]. I was looking for answers to my questions, and I did get those reassurances I wanted, but it proved to be a real barrier for trying to hear him, and understand what he was saying. I tried to limit my calls to him simply because I couldn’t hear him on his phone, and then couldn’t understand him. Any other problems, issues, questions, we’re nothing compared to the poor sound quality I was receiving. The Spruce Mortgage company had some issues getting the Notary to my place on Friday, the week prior, but in my opinion, they really came through on the following Monday, we got all the necessary paperwork, doc-u-sign done by cob Monday. Great job Spruce, they were awesome!👍👍.
1 year ago
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Opendoor has a 4.4 average rating from 3,298 reviews

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