Richard Browning
I sold my condominium apartment to Opendoor in February 2024. It was in Brandon Mill Farms, in Sandy Springs, GA (a suburb of Atlanta). Opendoor got the job done, and I was incredibly happy with them. I had a bunch of other financial commitments lined up, and I needed a fast close with no missteps. I pressed the button on the first screen of their website on Feb 8th, accepted their final offer on Feb 13th, and closed on Feb 29th. They said they could close fast, and they did. The sale price was less than the market price, but I knew that going in. But they bought the place “as is” and they will be doing the repairs, not me. What they DIDN’T do was mess with the price after I accepted their final offer or delay things. There was a video call with their employee Tim Wiel at the start of the process. I saw Tim’s name in several reviews that I read, and I can vouch for him – the positive comments are accurate. Tim was helpful, knowledgeable, and kept his promises. Next came the in-person walk-through. It was only 15 minutes long – they took a whole bunch of pictures that they reviewed. Opendoor came back with a final offer in 1 day (less than the 3 days they said it would take). I accepted the offer, and that was the sale price at closing. Their major competitor (a company whose name also starts with “O”) had earlier given me a preliminary offer at the same price that Opendoor’s final offer ended up being at. And then this competitor wanted to send a whole team to physically inspect everything for 2 hours (seriously, their email suggested that they were going to tear the place apart looking for issues). And what do you think the outcome of that would be? I already knew this other company would screw me in their final offer. After accepting Opendoor’s final offer, everything moved to the closing attorneys and title company. The closing attorneys were like a well-oiled machine. They are the ones who have to work through a pile of documentation and legal stuff to enable the sale to close. The closing attorneys assigned a team of 3 or 4 people, each one working on my file at a different time. If I emailed them, I usually got a response in under 10 minutes. For the actual closing, I asked to have the meeting at the Haynes Bridge office instead of at headquarters. They electronically transferred my file over there, and with my phone request, the Haynes Bridge folks personally verified that they had every document the day before. Closing was a quick 45-minute meeting. I asked that they release the funds from the sale ASAP, and they did! My receiving account had the wired funds 2 hours after I left their office. My mortgage company had their payoff at around the same time. It was amazing. I had selected a late checkout, 7 days later. They kept all of their promises. One dude came to my door during that time, to take pictures of the appliances. I wasn’t dressed and didn't want him to come in. He was cool and said he would come back after my late checkout. No one else bothered me or tried to enter the apartment that I was now renting. Late checkout was all done online, with me uploading pictures. After 2 days - on a weekend nonetheless - Tim Wiel emailed me and said the entire $4,000 they held back for late checkout was being released. Working with Opendoor was such a smooth process, and every commitment they made, they honored.
1 month ago
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Opendoor has a 4.4 average rating from 3,301 reviews

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