We bought a home from Opendoor, the process was seamless at first then the time came for repairs. It took forever to get an answer on what they were and weren’t going to fix. One of the HVAC units was not working and recommended to replace by a professional, Opendoor decided to repair the unit, they had said that all repairs were done. We walked the property for the last time and none of the repairs had been done even after a document saying they had was presented. They were called and swore these things were fixed but during the second walk through the day of closing the repairs were done very unprofessionally. We ask for a escrow on HVAC unit to which they finally agreed. 1 month later we are still waiting on the payment.
2 Helpful Report
Posted 2 months ago
We truly apologize for what sounds like a frustrating experience. We've been able to confirm that our team was able to connect with your agent to provide a resolution. Please do not hesitate to email with any additional feedback.
Posted 2 months ago
Opendoor is rated 4.29 based on 565 reviews

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