Scott Costin
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My girlfriend bought a house through Open Door , and I will say that the process was extremely easy. Except for the fact that they kept changing her closing date and said someone would come to her, and then they emailed everything and wanted everything done by the end of the day, the rest was pretty easy. That's all I can say, the process was fairly easy but they come across as really unorganized. And on top of that, buyer beware of the company that they hire to do any changes, remodels or renovations. The company that did her house basically did a shoddy job of putting new flooring down, the cabinets were not supported as we eventually found out, they painted over rotting wood on the outside. Basically they will come in and paint over anything and everything and put cheap flooring and carpet down while doing a really crappy job and then up the price of the house to the premium dollar. When she called to complain about certain things,, they offered her a $150 credit, that was quite laughable, but she liked the house, it was indeed cute and I own my own home maintenance business and told her I could do her no good job I'm getting the house where she wanted it. Moral of the story, pay attention unless you want to put a lot of extra money into the house on top of what you paid for it, unless you can do the work yourself, because they obviously don't care about what they're actually selling you. Not a good way to maintain a reputation
Posted 4 months ago
Scott, Thanks for taking the time to share your feedback with us. If you would like please email community@opendoor.com with more information about your experience and the property address so we can better understand how our teams can improve.
Posted 4 months ago
Opendoor is rated 4.03 based on 697 reviews

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